Veterinary Receptionist Part-Time
About The Position
City Veterinary Care is committed to helping all of New York City's dogs and cats. We operate a non-profit organization, The Toby Project, the objective of which is to solve New York City's pet overpopulation problem (approximately 10,000 dogs and cats lose their lives each year in our city's shelter system). Our highly acclaimed veterinarians, our knowledgeable and caring front desk staff, and our skilled and compassionate veterinary nursing team instill, with confidence, what every pet owner desires--the best possible care for their pets. We offer many services to provide the best comprehensive care to our patients including preventative care, vaccines & monitoring, dentistry, 24-hour nursing care, specialty care and State of the Art Equipment. To learn more about us click City Vet! Schedule: Weekends Only Job duties include, but are not limited to: Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes. May be exposed to loud barking and brief periods of unpleasant odors. You will have opportunities through a variety of virtual and hands on, interactive training and continuing development to be a master of your role or trying to grow into that next career move!
Requirements
- Experienced Receptionist with a minimum of 2-year veterinary experience- Required
- Experience with Cornerstone software- Required
- Compassionate
- Calm
- Team Player
- Multi-Tasker
- Strong Communicator
- Highly organized
- Possess computer skills
- Self-starter with the desire to continue to advance your knowledge and skillset.
Responsibilities
- Maintain the visual appeal or the hospital reception area
- Greet and welcome clients and patients
- Answer questions and triage client concerns
- Answer calls or emails and direct to the appropriate party for resolution
- Schedule appointments to maximize efficiency and daily flow
- Check in and check out clients and process payments
- Offer friendly emotional support in a compassionate and discreet manner during times of need to our clients
- Comfortable with various medical outcomes
Benefits
- Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
- Employee Assistance Program
- Paid Vacation and Sick Time for ALL Employees
- Paid Bereavement Program
- Paid Parental Leave Program
- Competitive Compensation
- Continuing Education Allowance (applies to licensed/registered/certified roles)
- Tuition Assistance Program
- Access to a CVA/CVT/CVPM Partnership through Penn Foster
- Career Development Opportunities
- Referral Bonus Program for most positions!
- Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
101-250 employees
