About The Position

Stacy Road Pet Hospital is Hiring! Position Details Role: Veterinary Receptionist Status: Part-time Salary: Negotiable and based on experience Schedule: Three-day workweeks. No nights. No weekends! Stacy Road Pet Hospital is on the hunt for a veterinary receptionist to add to its fantastic team. With all the advantages of an established, well-managed practice and opportunities for personal and professional growth, this may be your time. Ever wonder what it would be like not to work eight days a week? It's hard to imagine, especially during these challenging times in Vet Med, but it's possible! At Stacy Road Pet Hospital, we take the work-life balance and personal well-being seriously. Our hours reflect our belief in the importance of self-care.

Requirements

  • Confidence handling high call volume and juggling competing priorities
  • Compassionate communication skills, especially in sensitive or emotional situations
  • Comfortable collecting payments, processing invoices, and discussing estimates
  • Ability to explain basic services, policies, and next steps clearly to clients
  • Strong problem-solving skills and the ability to handle client concerns with empathy

Responsibilities

  • Greet clients and patients with warmth and professionalism
  • Answer phones, route calls appropriately, and respond to voicemails promptly
  • Schedule appointments and manage a multi-doctor calendar efficiently
  • Check patients in/out and ensure accurate client and patient information

Benefits

  • Financial Benefits
  • A flexible approach to compensation that will reflect your skillset and future performance
  • 401(k) matching & Roth Retirement Savings Plan
  • Flexible Spending Account (full-time only)
  • 529 Savings Plan
  • Tuition Support Program (full-time only)
  • Referral bonus program
  • Wellness Benefits
  • Health Insurance, including medical, dental, and vision (full-time only)
  • Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
  • All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
  • Sick Time / Paid Time Off
  • Free/discounted lab work for all employee pets
  • Pet discounts on services and products
  • Pet food discount program
  • Workplace Benefits
  • Quarterly Team Rewards Bonus Program
  • Professional development opportunities
  • Continuing education allowance
  • Uniform allowance
  • Lifestyle Benefits
  • Six paid holidays (full-time only)
  • Employee Assistance Program
  • Employee discount program
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