Veterinary Receptionist
About The Position
Northridge Animal Medical Center, or NAMC is a well-established small animal general practice. We’re proud to offer our clients a full-service facility where our mission is to provide progressive, compassionate and affordable veterinary care. Our team is highly trained and prepared to offer our clients the most complete and innovative veterinary care for their pets, such as wellness care, urgent care, general surgery, orthopedic procedures, dentistry, acupuncture, chiropractic care and more! Our facility maintains cutting edge equipment such as a complete IDEXX in-house lab, digital imaging for both whole body and dental, cold therapy laser and more! We aim to maintain a friendly and cohesive working environment with top quality medicine, where the team feels more like family and our clients feel more like friends! To learn more about us, click here ! Job duties include, but are not limited to: Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes. Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases. Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.
Requirements
- Compassionate
- Calm
- Team Player
- Multi-Tasker
- Strong Communicator
- Highly organized
- Possess computer skills
- Self-starter with the desire to continue to advance your knowledge and skillset
Nice To Haves
- Experienced Receptionist with a minimum of 1-year veterinary experience preferred
- Bilingual (English/Spanish)
Responsibilities
- Maintain the visual appeal or the hospital reception area
- Greet and welcome clients and patients
- Answer questions and triage client concerns
- Answer calls or emails and direct to the appropriate party for resolution
- Schedule appointments to maximize efficiency and daily flow
- Check in and check out clients and process payments
- Offer friendly emotional support in a compassionate and discreet manner during times of need to our clients
- Be comfortable with various medical outcomes
- Withstand unpleasant odors and noises
- Be comfortable with exposure to bites, scratches, animal waste and potentially contagious diseases
Benefits
- Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
- Employee Assistance Program
- Paid Vacation and Sick Time for ALL Employees
- Paid Bereavement Program
- Paid Parental Leave Program
- Competitive Compensation
- Continuing Education Allowance (applicable to licensed employees)
- Tuition Assistance Program
- Access to a CVA/CVT/CVPM Partnership through Penn Foster
- Career Development Opportunities
- Referral Bonus Program for most positions!
- Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
