Veterinary Receptionist - Land O' Lakes, FL

Vetcor • Land O'Lakes, FL

1d

About The Position

Land O’ Lakes Animal Hospital is Hiring a Veterinary Receptionist! Are you passionate about providing outstanding patient care and exceptional client service? If so, we would love to hear from you. Land O’ Lakes Animal Hospital is seeking a friendly, detail-oriented, and organized established veterinary Customer Service Representative to add to our team of compassionate professionals who aim to provide high-quality veterinary care. As a vital member of our hospital, you’ll play a key role in ensuring a smooth and efficient flow of daily operations — from warmly greeting clients and managing appointments to maintaining accurate records and supporting our veterinary staff. Why You Will Love it Here Consistent scheduling Team-first culture that’s supportive, fun, and big on growth Leadership that listens and invests in your development Mentorship, continuing education, and real career pathways Diversity, equity, inclusion, and belonging are core values at Land O’ Lakes Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Requirements

• Must be available for rotating Saturdays

Nice To Haves

• Prior experience in veterinary or medical reception/customer service is preferred
• Experience with Cornerstone software is a plus
• Strong organizational and multitasking skills
• Excellent communication and interpersonal abilities
• Compassionate, dependable, and eager to learn

Responsibilities

• Provide exceptional customer service to clients and their pets
• Answer and manage a multi-line phone system professionally and efficiently
• Schedule appointments and coordinate client communications
• Process payments and maintain accurate client and medical records
• Assist with daily front desk operations and collaborate with veterinary staff to ensure smooth hospital flow

Benefits

• Financial Benefits A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program
• Wellness Benefits Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program
• Workplace Benefits Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance
• Lifestyle Benefits Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed