Veterinary Receptionist

Innovetive Petcare•Birmingham, AL

1d•Onsite

About The Position

Love Pets? Passionate About People? Build Your Career in Veterinary Medicine. Cahaba Valley Animal Clinic is seeking a Full-Time Veterinary Receptionist / Client Service Representative (CSR) to join our compassionate, team-oriented animal hospital in the Birmingham, AL area. If you thrive in a fast-paced veterinary clinic, enjoy building relationships with pet owners, and can confidently manage phones, scheduling, and front desk operations, this is an opportunity to grow your career in a supportive, professional environment. As the first point of contact for our clients and their pets, you play a vital role in delivering an exceptional veterinary client experience while supporting our doctors and clinical team. 🐾 Veterinary Client Experience & Front Desk Responsibilities 🐾 🐾 Client Experience & Front Desk Operations Greet clients and pets with warmth, professionalism, and empathy Manage appointment scheduling, confirmations, and cancellations Maintain smooth front desk flow in a busy veterinary clinic Answer multi-line phones and provide accurate information about services 📞 Communication & Support Educate pet parents on services and general pet care guidance Coordinate with veterinarians and veterinary technicians to support patient care Handle client questions and concerns with professionalism and a solutions-focused approach 💳 Administrative & Financial Responsibilities Process payments and manage client accounts accurately Enter and maintain precise client and patient records in our electronic medical record (EMR) system Ensure all documentation and transactions are completed efficiently What We’re Looking For: Preferred Qualifications: 1–2 years of experience as a Veterinary Receptionist or Veterinary CSR Experience in a veterinary clinic, animal hospital, or medical office setting Passionate about veterinary medicine but newer to the field? We’re open to training motivated candidates with exceptional service skills and a desire to grow. 💡 Key Skills for Success Excellent verbal and written communication Strong multitasking and organizational abilities Calm, professional demeanor in fast-paced situations Comfortable using scheduling software and electronic medical record systems Team-oriented mindset with a proactive, dependable work ethic Availability to work full-time, including rotating Saturday What We Offer We believe in supporting our team just as much as we support our patients. Full-time team members enjoy: 💰 Competitive hourly pay based on experience 🏥 Comprehensive medical, dental, and vision insurance 💳 401(k) with company match 🌴 Paid Time Off (PTO) & paid holidays 📚 Continuing education and professional development opportunities 🐾 Generous employee pet discounts 🧠 Wellness support programs and employee assistance resources 📈 Career growth opportunities within a larger veterinary network 🤝 A positive, collaborative, and growth-oriented team culture Why Join Cahaba Valley Animal Clinic? Established, trusted veterinary hospital serving the Birmingham community Supportive leadership and team-focused environment Opportunity to build a long-term career in veterinary medicine Meaningful work helping pets and the people who love them Ready to Grow Your Veterinary Career? If you’re searching for a full-time veterinary receptionist job in Birmingham, Alabama , and want to make a meaningful impact on pets and their families, we’d love to connect with you. 👉 Apply today to join the Cahaba Valley Animal Clinic team!

Requirements

Excellent verbal and written communication
Strong multitasking and organizational abilities
Calm, professional demeanor in fast-paced situations
Comfortable using scheduling software and electronic medical record systems
Team-oriented mindset with a proactive, dependable work ethic
Availability to work full-time, including rotating Saturday

Nice To Haves

1–2 years of experience as a Veterinary Receptionist or Veterinary CSR
Experience in a veterinary clinic, animal hospital, or medical office setting

Responsibilities

Greet clients and pets with warmth, professionalism, and empathy
Manage appointment scheduling, confirmations, and cancellations
Maintain smooth front desk flow in a busy veterinary clinic
Answer multi-line phones and provide accurate information about services
Educate pet parents on services and general pet care guidance
Coordinate with veterinarians and veterinary technicians to support patient care
Handle client questions and concerns with professionalism and a solutions-focused approach
Process payments and manage client accounts accurately
Enter and maintain precise client and patient records in our electronic medical record (EMR) system
Ensure all documentation and transactions are completed efficiently