Veterinary Receptionist
About The Position
River's Edge Animal Hospital is hiring a full-time or part-time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care. What to Expect As you join our team, expect to be supported in your work and home life with: A comprehensive benefits package, including medical, dental, and vision insurance Paid time off and a 401(k) plan for full-time employees Professional development opportunities About River’s Edge Animal Hospital River’s Edge Animal Hospital was founded in 2021 by Dr. Kerri Blackburn and her partners at Veterinary Management Incorporated with the vision of providing high-quality medical care and excellent customer service to patients and clients within Rock Hill, Fort Mill, and the surrounding areas. Our modern facility boasts five exam rooms, a private dental suite equipped with digital dental x-ray capabilities, and a state-of-the-art surgical suite. Our skilled Veterinarians are experienced in ultrasound, endoscopy, and surgical laser in addition to general practice.
Requirements
- Previous experience as a veterinary receptionist or medical office assistant preferred
- Strong organizational and multitasking skills
- Ability to maintain a calm, professional, and positive demeanor
Responsibilities
- Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
- Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
- Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
- Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
- Assist in maintaining cleanliness and organization to ensure a positive client experience.
Benefits
- A comprehensive benefits package, including medical, dental, and vision insurance
- Paid time off and a 401(k) plan for full-time employees
- Professional development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
