Veterinary Receptionist - Lacey, WA
About The Position
Hawks Prairie Veterinary Hospital is hiring a Receptionist! Position Details Role: Receptionist Status: Full-time Salary: $17.00 - $19.00 per hour based on experience Schedule: Monday through Friday with rotating Saturday shifts Hawks Prairie Veterinary Hospital is seeking a dedicated and professional full-time Receptionist to join our established, five-doctor veterinary team. This is a key front-desk position in a fast-paced, client-focused environment where high standards of service and efficiency are expected. As the first point of contact for clients and patients, the Receptionist plays a vital role in maintaining the professional reputation and smooth operation of the hospital. The ideal candidate is reliable, detail-oriented, and able to manage multiple priorities while maintaining a calm and courteous demeanor. Why Our Receptionists Love Hawks Prairie Consistent scheduling with no nights or weekend hours Team-first culture that’s supportive, fun, and big on growth Leadership that listens and invests in your development Mentorship, continuing education, and real career pathways What Our Receptionists Bring Prior experience in a customer service or administrative role (veterinary or medical field preferred) Exceptional verbal and written communication skills Strong organizational skills and attention to detail Ability to multitask in a fast-paced environment Professional demeanor, reliability, and strong work ethic Basic proficiency with computers and scheduling software What You’ll Do Greet clients and patients in a professional, welcoming manner Answer high-volume phone lines and respond to client inquiries Schedule appointments accurately and efficiently Process payments, manage check-ins, and check-outs Maintain accurate and organized client records Collaborate with medical and administrative teams to ensure timely patient care Maintain a clean, orderly, and professional front desk and lobby area Benefits You Can’t Beat Financial Benefits A flexible approach to compensation that will reflect your skillset and future performance 401(k) matching & Roth Retirement Savings Plan Flexible Spending Account (full-time only) 529 Savings Plan Tuition Support Program (full-time only) Referral bonus program Wellness Benefits Health Insurance, including medical, dental, and vision (full-time only) Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only) All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only) Sick Time / Paid Time Off Free/discounted lab work for all employee pets Pet discounts on services and products Pet food discount program Workplace Benefits Quarterly Team Rewards Bonus Program Professional development opportunities Continuing education allowance Uniform allowance Lifestyle Benefits Six paid holidays (full-time only) Employee Assistance Program Employee discount program If you are a motivated and professional individual seeking a stable, full-time opportunity in a respected veterinary practice, we welcome your application. Diversity, equity, and inclusion are core values at Hawks Prairie Veterinary Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.
Requirements
- Prior experience in a customer service or administrative role (veterinary or medical field preferred)
- Exceptional verbal and written communication skills
- Strong organizational skills and attention to detail
- Ability to multitask in a fast-paced environment
- Professional demeanor, reliability, and strong work ethic
- Basic proficiency with computers and scheduling software
Responsibilities
- Greet clients and patients in a professional, welcoming manner
- Answer high-volume phone lines and respond to client inquiries
- Schedule appointments accurately and efficiently
- Process payments, manage check-ins, and check-outs
- Maintain accurate and organized client records
- Collaborate with medical and administrative teams to ensure timely patient care
- Maintain a clean, orderly, and professional front desk and lobby area
Benefits
- Financial Benefits A flexible approach to compensation that will reflect your skillset and future performance
- 401(k) matching & Roth Retirement Savings Plan
- Flexible Spending Account (full-time only)
- 529 Savings Plan
- Tuition Support Program (full-time only)
- Referral bonus program
- Wellness Benefits Health Insurance, including medical, dental, and vision (full-time only)
- Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
- All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
- Sick Time / Paid Time Off
- Free/discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
- Workplace Benefits Quarterly Team Rewards Bonus Program
- Professional development opportunities
- Continuing education allowance
- Uniform allowance
- Lifestyle Benefits Six paid holidays (full-time only)
- Employee Assistance Program
- Employee discount program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
