Veterinary Receptionist - Columbia, MO

Horton Animal Hospital-Discovery•Columbia, MO

About The Position

We are building something special at Horton Animal Hospital Discovery, and this is your chance to be part of it! We're looking for an experienced client care specialist who bring creative ideas, critical thinking abilities, and a willingness to be the best. If this sounds like the team you’ve been looking for, but thought it didn’t exist, then Horton Animal Hospital Discovery may be the place for you!Looking for a practice that will value your opinions, hear your ideas, and prioritize teamwork as a core value? Horton Animal Hospital Discovery believes in a 'better together' philosophy and appreciates the diversity that each team member brings to our practice. We are also encouraged and are excited to hear about having a great life outside the hospital. Why You'll Love it Here Flexibility with scheduling to ensure a healthy work-life balance Employee benefits that strengthen both the body and the mind Opportunity to use your veterinary skills to better your community A clinic culture that celebrates your unique awesomeness! Occasional coffee runs, potlucks, and meals on us A fridge stocked with drinks and snacks – always Mentoring and support as you grow and advance your career – The more you know, the better off we all are!

Requirements

Comfortable working on your feet for the majority of your 8–12-hour shifts
Physically able to lift to 50 lb. unassisted.
Strong communication and client service skills are a must. Often, considerable tact and diplomacy are required.
Ability to work with clients and patients in a professional, friendly, hospitable manner.

Responsibilities

Answering a multiline phone system
Greeting clients and patients when they enter and leave the hospital
Scheduling and confirming appointments for general services and emergency services
Cash handling/payment transactions
Client communication-including placing outbound calls for follow-ups and reaching out to prospective clients
Hospital & patient hygiene and maintenance
Medical documentation and billing
Always treat all animals humanely, properly, and with compassion.
Work well with all employees and ensure that your actions support the hospital’s ethical principles and standards of practice.
Regular attendance and reliability are essential functions to fulfill the requirements of this position.

Benefits

A flexible approach to compensation that will reflect your skillset and future performance
401(k) matching & Roth Retirement Savings Plan
Flexible Spending Account (full-time only)
529 Savings Plan
Tuition Support Program (full-time only)
Referral bonus program
Health Insurance, including medical, dental, and vision (full-time only)
Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
Sick Time / Paid Time Off
Free/discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program
Quarterly Team Rewards Bonus Program
Professional development opportunities
Continuing education allowance
Uniform allowance
Six paid holidays (full-time only)
Employee Assistance Program
Employee discount program