Veterinary Receptionist

VetcorSan Ramon, CA
4d$21 - $22

About The Position

Gateway Pet Hospital is Hiring! Position Details Role: Veterinary Receptionist Status: Part-time Salary: $21 – $22 per hour Schedule: Monday, Wednesday, Friday; 8:15 am - 4:45 pm Requirements: This position will be cross-trained as a veterinary assistant to help as needed Gateway Pet Hospital is a place where you’ll be supported, encouraged, and appreciated. We’re a three-doctor practice ready to hire a Veterinary Receptionist who is excited to learn, jump in, and be part of a team that truly has each other’s backs. If you’re looking for a clinic that will invest in your growth, we’d love to meet you! Why You'll Love it Here A supportive team that genuinely helps each other (no egos, no drama) A “better together” culture—wins are shared and challenges aren’t faced alone A workplace where being yourself isn’t just allowed—it’s encouraged We celebrate birthdays, milestones, and the little wins that matter Leaders who listen, value your ideas, and appreciate your contributions

Requirements

  • This position will be cross-trained as a veterinary assistant to help as needed
  • Critical thinking, curiosity, and a can-do attitude
  • Reliability and professionalism in a fast-paced setting
  • A love for teamwork, teaching, and being taught
  • Commitment to compassionate medicine and a great client experience

Responsibilities

  • Answer phones, route calls appropriately, and respond to voicemails promptly
  • Check patients in/out and ensure accurate client and patient information
  • Collect payments, process invoices, and review estimates with clients
  • Handle client concerns with empathy and professionalism, escalating when needed
  • Make outbound calls/texts/emails to confirm appointments and follow up on care

Benefits

  • Financial Benefits A flexible approach to compensation that will reflect your skillset and future performance
  • 401(k) matching & Roth Retirement Savings Plan
  • Flexible Spending Account (full-time only)
  • 529 Savings Plan
  • Tuition Support Program (full-time only)
  • Referral bonus program
  • Wellness Benefits Health Insurance, including medical, dental, and vision (full-time only)
  • Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
  • All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
  • Sick Time / Paid Time Off
  • Free/discounted lab work for all employee pets
  • Pet discounts on services and products
  • Pet food discount program
  • Workplace Benefits Quarterly Team Rewards Bonus Program
  • Professional development opportunities
  • Continuing education allowance
  • Uniform allowance
  • Lifestyle Benefits Six paid holidays (full-time only)
  • Employee Assistance Program
  • Employee discount program
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