Veterinary Receptionist

Vetcor•Olympia, WA

10h•$18

About The Position

Steamboat Animal Hospital is Hiring a Client Service Rockstar! Position Details Role: Veterinary Receptionist Status: Full-time Salary: $18 per hour Schedule: Monday through Friday. No Nights. Weekends OFF. Steamboat Animal Hospital is ready to hire an experienced Veterinary Receptionist! Are you passionate about animal welfare and nurturing the human-animal bond? Do you believe client education is key to ensuring our pets live happy, healthy lives? Do you LOVE puppy kisses and kitty face nudges? If so, Steamboat Animal Hospital wants YOU on its team! Let us introduce ourselves! We are a team-oriented, six-doctor practice seeking to add an experienced Customer Service Representative to our passionate team. We believe in a “better together” philosophy because we know we are at our best when we celebrate ourselves and each other. As a result, most people call us Steamboat Animal Hospital, but our staff calls us the best work family they ever had. Why Our Veterinary Receptionists Love it Here Consistent scheduling with no nights or weekend hours Team-first culture that’s supportive, fun, and big on growth Leadership that listens and invests in your development Mentorship, continuing education, and real career pathways What Our Veterinary Receptionists Bring Animal care, client/customer interaction, and receptionist experience required Excellent communication skills Possess a good attitude and contribute to a positive work environment Knowledge of and ability to use medical abbreviations What You’ll Do Greet all clients with a positive greeting; answer phones; take messages and answer basic client questions Know the range of services the practice provides and the species it treats; advise clients/recommend services for their pets; provide estimates Differentiate and prioritize between routine cases and emergency cases, and alert staff accordingly Understand and use special record notations, and make appropriate notes in patient records Be familiar with infectious and common zoonotic diseases, including prevention, and how to reduce transmission Maintain medical records, establish or understand medical record filing systems Process payments and prepare deposits and invoicing Benefits You Can’t Beat Financial Benefits A flexible approach to compensation that will reflect your skillset and future performance 401(k) matching & Roth Retirement Savings Plan Flexible Spending Account (full-time only) 529 Savings Plan Tuition Support Program (full-time only) Referral bonus program Wellness Benefits Health Insurance, including medical, dental, and vision (full-time only) Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only) All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only) Sick Time / Paid Time Off Free/discounted lab work for all employee pets Pet discounts on services and products Pet food discount program Workplace Benefits Quarterly Team Rewards Bonus Program Professional development opportunities Continuing education allowance Uniform allowance Lifestyle Benefits Six paid holidays (full-time only) Employee Assistance Program Employee discount program Join Our Team! Take the next step. You miss every chance you don’t take — don’t miss this one. Apply today! Diversity, equity, inclusion, and belonging are core values at Steamboat Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Requirements

Animal care, client/customer interaction, and receptionist experience required
Excellent communication skills
Possess a good attitude and contribute to a positive work environment
Knowledge of and ability to use medical abbreviations

Responsibilities

Greet all clients with a positive greeting
Answer phones
Take messages and answer basic client questions
Know the range of services the practice provides and the species it treats
Advise clients/recommend services for their pets
Provide estimates
Differentiate and prioritize between routine cases and emergency cases, and alert staff accordingly
Understand and use special record notations, and make appropriate notes in patient records
Be familiar with infectious and common zoonotic diseases, including prevention, and how to reduce transmission
Maintain medical records, establish or understand medical record filing systems
Process payments and prepare deposits and invoicing

Benefits

A flexible approach to compensation that will reflect your skillset and future performance
401(k) matching & Roth Retirement Savings Plan
Flexible Spending Account (full-time only)
529 Savings Plan
Tuition Support Program (full-time only)
Referral bonus program
Health Insurance, including medical, dental, and vision (full-time only)
Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
Sick Time / Paid Time Off
Free/discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program
Quarterly Team Rewards Bonus Program
Professional development opportunities
Continuing education allowance
Uniform allowance
Six paid holidays (full-time only)
Employee Assistance Program
Employee discount program