Veterinary Receptionist - Warwick, RI

West Shore Animal Clinic•Warwick, RI

About The Position

West Shore Animal Clinic is Hiring a Veterinary Receptionist! Position Details Role: Veterinary Receptionist Status: Full-time Salary: Negotiable and based on experience Schedule: 4-day work week with rotating Saturdays Are you passionate about providing outstanding patient care and exceptional client service? If so, we would love to hear from you! West Shore Animal Clinic is seeking a team member with strong customer service skills to join our compassionate professionals who provide high-quality veterinary care. Veterinary knowledge is a bonus, but not required. Why Our Veterinary Receptionists Love West Shore Animal Clinic Work–life balance: flexible scheduling, no nights/on-call/emergency, every other Saturday only Supportive culture: coaching, cross-training, and clear growth paths Fun perks: real lunch breaks, coffee runs, ice cream parties, and team lunches What You'll Bring as a Veterinary Receptionist Critical thinking, curiosity, and a can-do attitude Reliability and professionalism in a fast-paced setting A love for teamwork, teaching, and being taught Commitment to compassionate medicine and a great client experience What You’ll Do Manage multiple phone lines with a professional, upbeat tone Greet clients and create great first impressions Book appointments and keep the schedule flowing Process payments accurately and efficiently Maintain tidy, accurate medical records Partner with the clinical team to keep client communication clear and kind The Extras You’ll Actually Feel Flexibility that supports real work–life balance A clinic culture that celebrates your unique awesomeness Mentoring, growth, and frequent “thanks” Benefits You Can’t Beat Financial Benefits A flexible approach to compensation that will reflect your skillset and future performance 401(k) matching & Roth Retirement Savings Plan Flexible Spending Account (full-time only) 529 Savings Plan Tuition Support Program (full-time only) Referral bonus program Wellness Benefits Health Insurance, including medical, dental, and vision (full-time only) Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only) All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only) Sick Time / Paid Time Off Free/discounted lab work for all employee pets Pet discounts on services and products Pet food discount program Workplace Benefits Quarterly Team Rewards Bonus Program Professional development opportunities Continuing education allowance Uniform allowance Lifestyle Benefits Six paid holidays (full-time only) Employee Assistance Program Employee discount program Ready to be the friendly face clients count on? Apply today and grow with a team that values you as much as our patients. Diversity, equity, and inclusion are core values at West Shore Animal Clinic and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Requirements

Critical thinking, curiosity, and a can-do attitude
Reliability and professionalism in a fast-paced setting
A love for teamwork, teaching, and being taught
Commitment to compassionate medicine and a great client experience

Nice To Haves

Veterinary knowledge is a bonus, but not required.

Responsibilities

Manage multiple phone lines with a professional, upbeat tone
Greet clients and create great first impressions
Book appointments and keep the schedule flowing
Process payments accurately and efficiently
Maintain tidy, accurate medical records
Partner with the clinical team to keep client communication clear and kind

Benefits

A flexible approach to compensation that will reflect your skillset and future performance
401(k) matching & Roth Retirement Savings Plan
Flexible Spending Account (full-time only)
529 Savings Plan
Tuition Support Program (full-time only)
Referral bonus program
Health Insurance, including medical, dental, and vision (full-time only)
Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
Sick Time / Paid Time Off
Free/discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program
Quarterly Team Rewards Bonus Program
Professional development opportunities
Continuing education allowance
Uniform allowance
Six paid holidays (full-time only)
Employee Assistance Program
Employee discount program