Veterinary Receptionist - Henderson, NV
About The Position
Sunridge Animal Hospital is hiring a Veterinary Receptionist! Do you thrive in a fast-paced, people-focused environment? Do you love being the friendly face (and voice!) that makes both pets and their people feel welcome? If so, Sunridge Animal Hospital would love for you to join our team as a Veterinary Receptionist — the heartbeat of our front desk and the first impression our clients see! At our practice, Receptionists are more than schedulers and greeters — they’re communicators, problem-solvers, multitaskers, and client care champions. If you enjoy staying organized while spreading positivity, this role is for you!
Requirements
- Critical thinking, curiosity, and a can-do attitude
- Reliability and professionalism in a fast-paced setting
- A love for teamwork, teaching, and being taught
- Commitment to compassionate medicine and a great client experience
- Excellent communication and interpersonal skills
- The ability to multitask, make sound decisions, and stay calm under pressure
- A positive, team-oriented attitude and willingness to help wherever needed
- Strong organizational skills and attention to detail
Responsibilities
- Communicate with warmth, clarity, and confidence
- Deliver outstanding customer service — greet clients with warmth and a smile the moment they walk in
- Answer phones promptly (within three rings!) and manage multiple lines with professionalism and care
- Handle daily cash transactions and ensure all counts are accurate
- Support the flow of the hospital by monitoring room usage and client wait times
- Schedule appointments using our electronic medical records (EMR) system
- Maintain up-to-date and accurate client and patient records
- Respond to and manage incoming and outgoing emails and faxes
- Coordinate courier and lab pickups to keep operations running smoothly
- Restock and sell prescription food; offer to assist clients with carrying purchases when needed
- Keep the lobby and exam rooms clean, tidy, and welcoming (sweeping, wiping counters, emptying trash, etc.)
- Complete daily checklists and assist with deeper cleaning tasks when needed
Benefits
- Financial Benefits
- A flexible approach to compensation that will reflect your skillset and future performance
- 401(k) matching & Roth Retirement Savings Plan
- Flexible Spending Account (full-time only)
- 529 Savings Plan
- Tuition Support Program (full-time only)
- Referral bonus program
- Wellness Benefits
- Health Insurance, including medical, dental, and vision (full-time only)
- Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
- All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
- Sick Time / Paid Time Off
- Free/discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
- Workplace Benefits
- Quarterly Team Rewards Bonus Program
- Professional development opportunities
- Continuing education allowance
- Uniform allowance
- Lifestyle Benefits
- Six paid holidays (full-time only)
- Employee Assistance Program
- Employee discount program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
