Veterinary Receptionist (full-time)

Associated Veterinary Partners•Athens, TX

27d•$15 - $17

About The Position

Syler Veterinary Clinic is excited to add a Veterinary Receptionist to join our fun-loving, team-oriented practice where flexibility, collaboration and high-quality medicine go hand in hand. We are a solo-doctor, small animal hospital. Our team is happy-go-lucky, supportive and always ready to help each other out. We believe in work-life balance, flexibility, and teamwork!

Requirements

Experience: Prior experience as a Veterinary Receptionist is preferred but not required; we are willing to train the right candidate.
Skills: Strong diagnostic, technical, and communication abilities.
Mindset: A positive attitude, attention to detail, and a passion for patient care.
Physical Ability: Able to lift up to 50 lbs and work on your feet for extended periods.

Responsibilities

Providing top-notch customer service
Cross-training to assist in the clinic as needed
Identifying and working compassionately with clients in various emotional states
Answering and triaging high-volume phone calls
Scheduling appointments and procedures
Checking in clients and monitoring flow from check-in to discharge
Confirming appointments and handling client callbacks
Managing medical record requests between hospitals and specialty practices
Processing payment transactions
Relaying information between clients and doctors, technicians, or management
Keeping reception and common areas clean and sanitary, including taking out trash, doing laundry, and cleaning floors, bathrooms, exam rooms, kitchen, and kennels (as needed)
Using Windows-based computer systems and practice management software
Performing other tasks as assigned by the doctors or Practice Manager to help facilitate clinic flow and patient care