Veterinary Receptionist
About The Position
Gateway Pet Hospital is Hiring! Position Details Role: Veterinary Receptionist Status: Part-time Salary: $21 – $22 per hour Schedule: Monday, Wednesday, Friday; 8:15 am - 4:45 pm Requirements: This position will be cross-trained as a veterinary assistant to help as needed Gateway Pet Hospital is a place where you’ll be supported, encouraged, and appreciated. We’re a three-doctor practice ready to hire a Veterinary Receptionist who is excited to learn, jump in, and be part of a team that truly has each other’s backs. If you’re looking for a clinic that will invest in your growth, we’d love to meet you! Why You'll Love it Here A supportive team that genuinely helps each other (no egos, no drama) A “better together” culture—wins are shared and challenges aren’t faced alone A workplace where being yourself isn’t just allowed—it’s encouraged We celebrate birthdays, milestones, and the little wins that matter Leaders who listen, value your ideas, and appreciate your contributions What OurVeterinary Receptionists Bring Critical thinking, curiosity, and a can-do attitude Reliability and professionalism in a fast-paced setting A love for teamwork, teaching, and being taught Commitment to compassionate medicine and a great client experience
Requirements
- This position will be cross-trained as a veterinary assistant to help as needed
- Critical thinking, curiosity, and a can-do attitude
- Reliability and professionalism in a fast-paced setting
- A love for teamwork, teaching, and being taught
- Commitment to compassionate medicine and a great client experience
Responsibilities
- Answer phones, route calls appropriately, and respond to voicemails promptly
- Check patients in/out and ensure accurate client and patient information
- Collect payments, process invoices, and review estimates with clients
- Handle client concerns with empathy and professionalism, escalating when needed
- Make outbound calls/texts/emails to confirm appointments and follow up on care
Benefits
- Financial Benefits
- A flexible approach to compensation that will reflect your skillset and future performance
- 401(k) matching & Roth Retirement Savings Plan
- Flexible Spending Account (full-time only)
- 529 Savings Plan
- Tuition Support Program (full-time only)
- Referral bonus program
- Wellness Benefits
- Health Insurance, including medical, dental, and vision (full-time only)
- Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
- All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
- Sick Time / Paid Time Off
- Free/discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
- Workplace Benefits
- Quarterly Team Rewards Bonus Program
- Professional development opportunities
- Continuing education allowance
- Uniform allowance
- Lifestyle Benefits
- Six paid holidays (full-time only)
- Employee Assistance Program
- Employee discount program
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
