Veterinary Receptionist

Steamboat Animal Hospital • Olympia, WA

2d • $18

About The Position

Steamboat Animal Hospital is ready to hire an experienced Veterinary Receptionist! Are you passionate about animal welfare and nurturing the human-animal bond? Do you believe client education is key to ensuring our pets live happy, healthy lives? Do you LOVE puppy kisses and kitty face nudges? If so, Steamboat Animal Hospital wants YOU on its team!
Let us introduce ourselves! We are a team-oriented, six-doctor practice seeking to add an experienced Customer Service Representative to our passionate team. We believe in a “better together” philosophy because we know we are at our best when we celebrate ourselves and each other. As a result, most people call us Steamboat Animal Hospital, but our staff calls us the best work family they ever had.
Why Our Veterinary Receptionists Love it Here
Consistent scheduling with no nights or weekend hours
Team-first culture that’s supportive, fun, and big on growth
Leadership that listens and invests in your development
Mentorship, continuing education, and real career pathways

Requirements

• Animal care, client/customer interaction, and receptionist experience required
• Excellent communication skills
• Possess a good attitude and contribute to a positive work environment
• Knowledge of and ability to use medical abbreviations

Responsibilities

• Greet all clients with a positive greeting; answer phones; take messages and answer basic client questions
• Know the range of services the practice provides and the species it treats; advise clients/recommend services for their pets; provide estimates
• Differentiate and prioritize between routine cases and emergency cases, and alert staff accordingly
• Understand and use special record notations, and make appropriate notes in patient records
• Be familiar with infectious and common zoonotic diseases, including prevention, and how to reduce transmission
• Maintain medical records, establish or understand medical record filing systems
• Process payments and prepare deposits and invoicing

Benefits

• Financial Benefits
• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program
• Wellness Benefits
• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program
• Workplace Benefits
• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance
• Lifestyle Benefits
• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed