Veterinary Receptionist

Southern Veterinary Partners-posted 6 months ago
$12 - $20/Yr
Entry Level
Newnan, GA
Professional, Scientific, and Technical Services
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Crossroads Animal Hospital is a full-service veterinary medical facility located in Newnan, GA, about 40 miles southwest of Atlanta. We have been serving the community since 1994 and have grown the practice including the beautiful spacious building. We offer services including routine/sick medical care, prophylactic/advanced dental care, various surgical care. We are equipped with digital radiography, digital dental radiography, ultrasound, and other modern tools for the practice. With our network of 250+ hospitals, you will have the chance to learn and interact with other veterinarians and participate in mentorship and growth opportunities. If you are a passionate and caring team member, please apply today!

  • Receive and place calls to clients for the purpose of scheduling.
  • Prioritize multiple tasks in a calm, organized manner.
  • Maintain proper documentation through client and pet records, i.e. referral documentation, previous medical history received, etc.
  • Assist all clients by providing necessary instructions, information and invoices, reading previous notes from DVM, and schedule all future appointments.
  • Utilize hospital computer systems to document medical records and communicate with clients and teammates.
  • Maintain accurate balances through collection of client transactions, following all cash and credit card handling procedures, and following proper opening and closing procedures.
  • Provide excellent customer service and maintain a professional level of communication.
  • Advocate for pets through client education on sale of preventative care and pet health needs.
  • Maintain a positive attitude in all interactions with clients, pets and other teammates.
  • Demonstrate empathy toward clients and treat pets with compassion and respect.
  • Utilize standard office/business equipment.
  • Train to gain knowledge of veterinary medical terminology and procedures.
  • Work independently on assigned tasks as well as accept direction on given assignments.
  • Possess organizational skills and critical thinking abilities.
  • Excellent customer service skills.
  • Strong verbal and written communication skills.
  • Ability to manage stressful situations.
  • Organizational skills.
  • Critical thinking skills.
  • Experience with veterinary software is preferred but not necessary.
  • Possession of empathy and compassion for pets and clients.
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Short Term Disability
  • Paid Time Off (Vacation & Public Holidays) - for eligible positions only
  • Educational assistance for qualified teammates to enroll in AVMA-CVTEA accredited veterinary technician programs
  • Teladoc- FREE doctor access 24/7
  • Discounted Veterinary Care
  • EAP (Employee Assistance Program)
  • Opportunity to make an impact in your community while tackling a challenging variety of tasks.
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