Veterinary Receptionist

Northgate Animal Hospital • Chattanooga, TN

410d • $33,280 - $39,520

About The Position

Northgate Animal Hospital is seeking a full-time Veterinary Receptionist who will serve as the first point of contact for clients and their pets. This role is essential in creating a welcoming atmosphere and ensuring a smooth visit for clients. The ideal candidate will possess strong customer service skills, be able to thrive in a fast-paced environment, and have a passion for animal care.

Requirements

• Previous experience as a veterinary receptionist or medical office assistant is preferred.
• Strong organizational and multitasking skills.
• Ability to maintain a calm, professional, and positive demeanor.

Responsibilities

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests.
• Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Benefits

• Health insurance
• Dental insurance
• Paid time off
• Vision insurance
• Employee pet discount

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Real Estate
• Education Level: No Education Listed