Veterinary Receptionist

Alliance Animal Health • Wilder, KY

76d

About The Position

At Greater Cincinnati Veterinary Specialists and Urgent Care, we’re all about providing the highest level of clinical care for those most critical moments. We believe that every member of our team brings something special to the table, and this shines through in how we love and care for our patients. We're committed to creating a place where pets have access to the highest quality medicine, pets are cared for as if they were our own, and community always comes first. Our commitment to providing exceptional patient care includes a wide range of equipment and services such as ultrasound, CT imaging, video otoscopic services, endoscopy, colonoscopy, and further specialty testing not normally provided at a general veterinary practice. You’re here for pets, we’re here for you. Elevate your standard of care through mentorship and working side-by-side with skilled specialists. Highly specialized care supported by modern equipment and techniques. Flexible scheduling for work-life balance. Full benefits – PTO, health/dental/vision/life insurance, 401K, pet care discounts, etc. Paid parental leave benefits. Paid CE allowance & professional dues.

Requirements

• Experienced Veterinary Receptionist with a minimum of 1-year veterinary experience preferred
• Ability to work late evening shifts, 2pm - 12 midnight
• Compassionate and calm team-player
• Highly organized and possess computer skills
• Ability to multi-task
• Strong communication and customer service skills
• Self-starter with the desire to continue to advance your knowledge and skillset

Responsibilities

• Maintain the visual appeal of the hospital reception area
• Greet and welcome clients and patients
• Answer questions and triage client concerns
• Answer calls or emails and direct to the appropriate party for resolution
• Schedule appointments to maximize efficiency and daily flow
• Check in and check out clients and process payments
• Offer friendly emotional support in a compassionate and discreet manner during times of need to clients

Benefits

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Assistance Program
• Access to a CVA/CVT/CVPM Partnership through Penn Foster
• Career Development Opportunities
• Referral Bonus Program for most positions
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc.)

What This Job Offers

• Career Level: Entry Level
• Number of Employees: 101-250 employees