Veterinary Receptionist

Alliance Animal Health • Martinsburg, WV

85d

About The Position

Shenandoah Veterinary Hospital is seeking a Receptionist to join our team. Job duties include, but are not limited to: maintaining the visual appeal of the hospital reception area, greeting and welcoming clients and patients, answering questions and triaging client concerns, answering calls or emails and directing them to the appropriate party for resolution, scheduling appointments to maximize efficiency and daily flow, checking in and checking out clients, and processing payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes. The role requires the ability to withstand unpleasant odors and noises, and may expose the receptionist to bites, scratches, animal waste, and potentially contagious diseases. Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands-on, interactive training and continuing development.

Requirements

• Experienced Receptionist with a minimum of 1-year veterinary experience preferred
• Compassionate, calm, team player, multi-tasker, and strong communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset

Responsibilities

• Maintain the visual appeal of the hospital reception area
• Greet and welcome clients and patients
• Answer questions and triage client concerns
• Answer calls or emails and direct to the appropriate party for resolution
• Schedule appointments to maximize efficiency and daily flow
• Check in and check out clients and process payments
• Offer friendly emotional support in a compassionate and discreet manner

Benefits

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Assistance Program
• Access to a CVA/CVT/CVPM Partnership through Penn Foster
• Career Development Opportunities
• Referral Bonus Program for most positions
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)

What This Job Offers

• Career Level: Entry Level
• Number of Employees: 101-250 employees