Veterinary Receptionist (PT)

Southern Veterinary Partners-posted 2 months ago
$13 - $14/Yr
Entry Level
Braselton, GA
5,001-10,000 employees
Professional, Scientific, and Technical Services
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Best Friend Veterinary Hospital is a full-service animal hospital located in Braselton, Georgia. We welcome both emergency treatment cases as well as pet patients in need of routine medical, surgical, and dental care. Our Veterinarians have years of experience treating serious conditions and offering regular pet wellness care. Beyond first-rate pet care, we make our clinic comfortable, kid-friendly, and calm, so your pet can relax in the waiting room and look forward to their visit with us. If you are a passionate and caring team player, please apply today!

  • Receive and place calls to clients for the purpose of scheduling
  • Prioritize multiple tasks in a calm, organized manner
  • Maintain proper documentation through client and pet records, i.e. referral documentation, previous medical history received, etc.
  • Assist all clients by providing necessary instructions, information and invoices, dispense prescription items per the veterinarian's instructions, and schedule all future appointments
  • Utilize hospital computer systems to document medical records and communicate with clients and teammates
  • Manage the financial needs of the hospital by maintaining accurate balances through collection of client transactions, following all cash and credit card handling procedures, and following proper opening and closing procedures
  • Excellent customer service skills
  • Exceptional level of communication in a professional manner
  • Ability to advocate for pets through client education on preventative care, pet health needs, treatment recommendations and all other hospital services/procedures
  • Demonstrate ability to show empathy toward clients and treat pets with compassion and respect
  • Knowledge of veterinary medical terminology and procedures
  • Experience with veterinary software is preferred
  • Ability to work independently on assigned tasks as well as to accept direction on given assignments
  • Possession of organizational skills
  • Critical thinking - Understanding logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
  • Strong verbal and written communication skills
  • Good judgment and ability to manage stressful situations
  • Flexible schedule including some weekend and holiday shifts
  • Discounted Veterinary Care
  • Educational assistance for qualified teammates to enroll in AVMA-CVTEA accredited veterinary technician programs
  • Access to a large network of over 5,000 veterinary professionals
  • Opportunity to make an impact in your community
  • Unparalleled opportunities for personal and professional development
  • Benefits that buck the norm of the vet med industry
  • A culture where well-being comes first
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