Veterinary Receptionist - Olympia, WA

VetCor • Olympia, WA

325d • $17

About The Position

We are looking for an experienced Veterinary Receptionist (full or part-time) to join our team. Are you passionate about animal welfare and nurturing the human-animal bond? Do you believe client education is the key to ensuring our pets live happy and healthy lives? Do you LOVE puppy kisses and kitty face nudges? If so, Steamboat Animal Hospital wants YOU on its team! Let us introduce ourselves! We are a team-oriented, 6 doctor practice looking to add an experienced Customer Service Representative to our crew of passionate professionals. We believe in a 'better together' philosophy because we know we are at our best when we celebrate ourselves and each other. As a result, most people call us Steamboat Animal Hospital, but our staff calls us the best work family they ever had.

Requirements

• Must have a high school diploma or equivalent
• Advanced animal care, client/customer interaction, receptionist experience required
• Excellent communication skills
• Possess a good attitude and contribute to a positive work environment
• Knowledge of and ability to use medical abbreviations

Responsibilities

• Greet all clients with a positive greeting; answer phones; take messages and answer basic client questions
• Know the range of services the practice provides and the species it treats; advise clients/recommend services for their pets; provide estimates
• Differentiate and prioritize between routine cases and emergency cases and alert staff accordingly
• Understand and use special record notations, and make appropriate notes in patient records
• Be familiar with infectious and common zoonotic diseases; including prevention, and the steps to reduce or eliminate transmission
• Maintain medical records, establish or understand medical record filing systems
• Handle all cash transactions including deposits and invoicing

Benefits

• A flexible approach to compensation that will reflect your skillset and future performance
• $17 per hour
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program
• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and longterm disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance
• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

What This Job Offers

• Industry: Administrative and Support Services
• Education Level: High school or GED