Veterinary Receptionist/CSR

Chesapeake Veterinary Surgical Specialists•Annapolis, MD

About The Position

Our ideal candidate must be highly motivated, reliable, able to communicate clearly, prioritize tasks, work independently and pay close attention to detail. The CSR works an 8 or 10 hour shift scheduled shift Monday - Friday and plays a vital role in providing excellent client service. In addition to greeting clients, checking in clients, taking payments, making appointments, answering calls, the CSR is also responsible for entering clients/patients into the practice software. The CSR provides support to the surgeons and all other CVSS employees as needed to ensure high quality patient and client care. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Must be able to communicate clearly with teammates & clients
Ability to prioritize multiple tasks while working independently or with a team
Positive attitude and willingness to learn
Attention to detail and cleanliness
Enthusiasm for working with animals and their families
High school diploma or general education degree (GED); or related experience and/or training; or equivalent combination of education and experience
Ability to read and comprehend simple instructions, short correspondence, and memos in English
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
Ability to write simple correspondence
Ability to effectively communicate in English both verbally and in writing with individuals and small group situations to clients and other employees of the organization
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals
Ability to solve practical problems within the guidelines of CVSS policy and basic patient care principles
Ability to interpret a variety of instructions furnished in written, oral, or schedule form
Basic data entry and computer skills