Experience Veterinary Reception

Community Veterinary Partners • Clearwater, FL

1d

About The Position

With almost 40 years of service to the animal community in Clearwater, All Pet Care ensures we always give our patients our best. As pet owners ourselves, we understand the stress and anxiety people can feel when their beloved furry friend is sick or injured. That is why we strive to make every person and animal who walks through our doors feel like they're in good hands. With the latest technology and a winning team, no problem is too big for us to handle. We are proud to provide not only the highest quality animal care but also the best belly rubs and head scratches in the area! Are you a warm-hearted animal lover with a passion for providing exceptional customer service? Do you possess excellent organizational skills, a friendly demeanor, and a genuine desire to make a difference in the lives of both pets and their owners? If so, we have an exciting opportunity for you to join our dedicated team at All Pet Care.

Requirements

• 1+ year of customer service experience is required
• Exceptional customer service and interpersonal skills to build strong relationships with clients, their pets, and the clinic team.
• Excellent organizational skills with the ability to multitask and prioritize in a fast-paced environment.
• Strong written and verbal communication skills to effectively convey information and educate clients about veterinary services.
• A passion for animals and a desire to make a positive impact on their lives.
• Proficiency in computer systems and basic office software.
• A humble and team-oriented approach, embracing opportunities for growth and collaboration.

Nice To Haves

• Experience with Cornerstone preferred

Responsibilities

• Providing exceptional customer service by addressing inquiries, scheduling appointments, and managing phone calls and emails.
• Managing patient records and accurately entering information into our practice management system.
• Assisting veterinary staff in maintaining a smooth workflow, including preparing examination rooms and organizing medical supplies.
• Coordinating with other team members to ensure efficient patient flow and a seamless clinic experience.
• Maintaining a clean and organized reception area to create a welcoming atmosphere for our clients and their furry companions.
• Displaying empathy and understanding when addressing client concerns or offering support during difficult times.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees