Veterinary Practice Manager

Gypsum Animal Hospital • Gypsum, CO

141d • $70,000 - $85,000

About The Position

At Gypsum Animal Hospital, you’ll feel the warmth and openness of a small clinic, while having the opportunity and support of a united network. We promote an emotionally intelligent work environment and positive culture at our hospital. We invest heavily in our employees with many opportunities for growth and development as well as a consistent work/life balance. The Practice Manager (PM) is critical to the success of the hospital, ensuring a positive culture built on shared values and direct communication, creating operational efficiencies, and problem solving to improve client service and employee engagement. Key to the PM’s role is the ability to create and maintain a positive culture and work environment, in alignment with the hospital’s plan. This person is creative yet able to develop and implement practical programs. The manager exercises sound judgment, time management, and the willingness and capability to make decisions. The PM oversees the business activities of the hospital, including hiring and training hospital staff, working with leadership and finance to prepare and manage budgets, monitoring and analyzing key performance indicators, setting fees, maintaining inventory and an inventory control system, managing the hospital software, and implementing safety and security procedures.

Requirements

• 3+ years of hospital management or supervisory experience in Veterinary Medicine.
• Bachelor's degree in business and/or equivalent business experience.
• Sound personal judgment in decision-making.
• Capable of leading, managing, and coaching staff at all levels.
• Demonstrated competence in all aspects of staff management, including hiring, coaching, and disciplinary action.
• Demonstrated ability to show empathy toward clients and treat animals with respect and compassion.
• Demonstrates competence in budgeting and financial reporting, including reading and analyzing a P&L Statement.
• Excellent interpersonal communication skills.
• A commitment to outstanding client service.
• Solid math and Excel/spreadsheet skills.
• Ability to lift objects weighing 40 pounds without assistance and objects weighing more than 40 pounds with assistance.

Nice To Haves

• CVT/LVT/RVT.
• CVPM encouraged to apply.

Responsibilities

• Ensure a positive culture built on shared values and direct communication.
• Create operational efficiencies and problem solve to improve client service and employee engagement.
• Oversee the business activities of the hospital.
• Hire and train hospital staff.
• Work with leadership and finance to prepare and manage budgets.
• Monitor and analyze key performance indicators.
• Set fees and maintain inventory and an inventory control system.
• Manage the hospital software.
• Implement safety and security procedures.

Benefits

• Paid time off including 8-weeks of full-pay parental leave, bereavement to grieve both humans and pets, and time off for new pet adoptions.
• Top quality medical, dental, and vision insurance plus health savings account and flexible spending account.
• Pet perks including free exams, discounts on products and services, and more at all Thrive Pet Healthcare locations.
• Generously subsidized backup and ongoing care support for children, adults, and pets.
• Mental health benefits including coaching and therapy sessions.
• 401k with employer contribution and no waiting period.
• Continuing education and development support through our library of free CE courses and paid time off to complete.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Bachelor's degree