Veterinary Practice Manager

Salt Lake CityNashville, TN
60d

About The Position

Practice Manager - Veterinary Hospital Thrive Pet Healthcare - Wedgewood Nashville, TN More than a word, care is present in everything you do. At Thrive Pet Healthcare , we take action to empower your best care for pets, their families, and yourself. We are a community of veterinary hospitals forming an extraordinary network of unparalleled resources and people. Through outstanding learning and career opportunities, comprehensive benefits, and abundant support, you'll be nurtured and appreciated for who you are and what you bring to the table. We come together in both the joys and heartaches of our profession to lift each other up through laughter and empathy — and we have plenty of fun along the way! Who We Are At Thrive Pet Healthcare , you'll feel the warmth and openness of a small veterinary clinic while having the opportunity and support of a nationwide network. Provide your best care with more bridges and fewer barriers. Our Wedgewood location in Nashville, TN is looking for a Practice Manager (Veterinary Hospital Manager) . We promote an emotionally intelligent work environment and a positive, team-focused culture at our hospital. We invest heavily in our employees with many opportunities for professional growth and development, along with a healthy work/life balance. Role Responsibilities The Practice Manager plays a critical leadership role in hospital operations and veterinary team management. This position ensures a positive culture built on shared values and direct communication, creates operational efficiencies, and problem-solves to improve client service and employee engagement. Key to the PM's role is the ability to create and maintain a positive culture and work environment aligned with the hospital's goals. This person is creative yet grounded in developing and implementing practical programs that drive results. The Practice Manager oversees all business and administrative activities of the hospital, including:

Requirements

  • Minimum 3+ years of veterinary management or supervisory experience (veterinary hospital, animal clinic, or specialty practice)
  • Bachelor's degree in business, management, or related field — or equivalent business experience
  • Strong leadership and communication skills with the ability to motivate and coach teams
  • Demonstrated experience managing hospital operations, including staff scheduling and workflow optimization
  • Financial acumen, including experience with budgeting, P&L statements, and revenue forecasting
  • Commitment to exceptional client service and compassionate patient care
  • Proficiency in Microsoft Excel and practice management software
  • Ability to lift 40 pounds independently and heavier objects with assistance

Nice To Haves

  • CVPM certification encouraged but not required

Responsibilities

  • Recruiting, hiring, and training veterinary hospital staff
  • Partnering with leadership and finance to prepare and manage budgets
  • Monitoring and analyzing key performance indicators (KPIs)
  • Managing inventory and inventory control systems
  • Setting and reviewing hospital service fees
  • Overseeing hospital management software and technology
  • Implementing safety, compliance, and security procedures

Benefits

  • Paid time off , including 8 weeks of full-pay parental leave, bereavement (for both humans and pets), and time off for new pet adoptions
  • Top-tier medical, dental, and vision insurance plus HSA and FSA options
  • Pet care perks including free exams and discounts on products and services
  • Subsidized backup care for children, adults, and pets
  • Mental health benefits , including coaching and therapy sessions
  • 401(k) with employer contribution and no waiting period
  • Continuing education and career development support through free CE and paid CE time
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