Veterinary Urgent Care Practice Manager - Grove City, OH

AcutePet Urgent Care • Grove City, OH

7d • Onsite

About The Position

At AcutePet Urgent Care, we're reimagining urgent care for pets - and it starts with leaders who are ready to drive operational excellence while fostering a supportive and collaborative culture. We are expanding our operations in Grove City, OH this Spring to meet the community's needs, delivering emergency-level care in an urgent care setting with a pace and schedule designed to support both exceptional medicine and the well-being of the professionals providing it. As Practice Manager, you'll be the operational backbone of the hospital, ensuring that our team, clients, and patients have the support they need to thrive. From overseeing daily workflows and financial health to mentoring staff and enhancing client experiences, you'll play a pivotal role in shaping a high-performing, compassionate, and efficient hospital environment. You’ll partner closely with your Managing Veterinarian and collaborate with AcutePet’s home office team to ensure your hospital runs smoothly, medically, operationally, and culturally. You’ll also represent your hospital within the local veterinary community, building positive relationships with general practices, referral hospitals, and neighborhood partners. Whether you're an experienced veterinary practice manager or a seasoned operations leader from a healthcare or service industry background, this is a unique opportunity to make a meaningful impact in a mission-driven setting. Founded by experienced DVMs, AcutePet is led by veterinary professionals who understand what it takes to support high-functioning teams and create sustainable, well-run hospitals. Our leadership is committed to building an employee-centric culture where teams are supported, empowered, and heard, no matter their role. With guidance from our Chief Medical Officer, a board-certified criticalist, and a network of Managing Veterinarians and Practice Managers, we equip our teams to deliver exceptional, emergency-level care in an urgent care setting, with the confidence that comes from trusted leadership. What It’s Like to Work Here: We’re a team of kind, capable people who show up for each other and our clients. That means collaboration over hierarchy, mentorship without micromanagement, and a culture where every team member matters.

Requirements

• 3+ years of experience in veterinary, healthcare, or service industry management
• Proven ability to lead and develop high-performing teams
• Strong financial acumen, including budgeting, payroll, and reporting
• Familiarity with inventory management and scheduling systems
• Excellent communication and conflict-resolution skills
• Comfort serving as a liaison to the local veterinary community and external partners
• Commitment to building an inclusive and collaborative culture
• Availability for evening or weekend shifts as needed

Responsibilities

• Overseeing daily workflows
• Overseeing financial health
• Mentoring staff
• Enhancing client experiences
• Partnering closely with your Managing Veterinarian
• Collaborating with AcutePet’s home office team
• Representing your hospital within the local veterinary community
• Building positive relationships with general practices, referral hospitals, and neighborhood partners

Benefits

• Competitive base salary range, commensurate with experience, and bonus structure
• No overnights or major holidays
• Up to six weeks of paid parental and adoptive leave
• Paid time off to support your wellness and life outside of work
• 100% company-paid health, dental, and life insurance premiums
• Additional employer-sponsored vision, disability, HSA, 401(k), and Employee Assistance Program
• Employee pet care discounts
• Dedicated work time for mentorship and 1:1 growth conversations
• Support for ongoing training and continuing education, including CE opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 11-50 employees