Veterinary Practice Manager
About The Position
As a Veterinary Practice Manager, you will oversee all aspects of office administration to ensure efficient operation of the practice. Key responsibilities include: Manage office operations, including scheduling, inventory control, and staff coordination Recruit, hire, train, and supervise office staff, including performance management and conflict resolution Ensure excellent customer service by addressing pet owners' inquiries and resolving complaints promptly Implement and maintain hospital policies, including DEA/Controlled Substances and OSHA regulations Oversee financial aspects such as inventory management, vendor relationships, and timely payroll processing Coordinate with veterinary staff on patient care procedures and emergency cases Market the hospital to prospective customers and the veterinary community Maintain accurate patient records and ensure proper use of veterinary terminology Demonstrate strong leadership, communication, and organizational skills Perform other duties as assigned to support the hospital's overall operations and growth
Requirements
- Experienced or Certified Veterinary Practice Manager with a minimum of 1-year management experience preferred or 3+ years veterinary experience preferred
- knowledgeable in veterinary medicine terminology and how to run a veterinary hospital
- Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
- Highly organized and possess computer skills
- Self-starter with the desire to continue to advance your knowledge and skillset
- Open availability with flexibility to change hours based on hospital’s needs
Responsibilities
- Manage office operations, including scheduling, inventory control, and staff coordination
- Recruit, hire, train, and supervise office staff, including performance management and conflict resolution
- Ensure excellent customer service by addressing pet owners' inquiries and resolving complaints promptly
- Implement and maintain hospital policies, including DEA/Controlled Substances and OSHA regulations
- Oversee financial aspects such as inventory management, vendor relationships, and timely payroll processing
- Coordinate with veterinary staff on patient care procedures and emergency cases
- Market the hospital to prospective customers and the veterinary community
- Maintain accurate patient records and ensure proper use of veterinary terminology
- Demonstrate strong leadership, communication, and organizational skills
- Perform other duties as assigned to support the hospital's overall operations and growth
Benefits
- Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
- Employee Assistance Program
- Paid Vacation and Sick Time for ALL Employees
- Paid Bereavement Program
- Paid Parental Leave Program
- Competitive Compensation
- Continuing Education Allowance (applies to licensed/registered/certified roles)
- Tuition Assistance Program
- Access to a CVA/CVT/CVPM Partnership through Penn Foster
- Career Development Opportunities
- Referral Bonus Program for most positions!
- Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
101-250 employees
