Veterinary Practice Manager
About The Position
Do you thrive in a fast-paced environment and want to make a meaningful difference in the lives of pets and the people who love them? Coastal Veterinary is seeking an experienced and motivated Hospital Manager to lead our Primary Care team at a beautiful, new hospital in Swansea, MA. This is an exciting opportunity for a confident leader who is passionate about veterinary medicine, team development, and delivering exceptional care. Our vision is simple: to build a healthier, happier community for both our patients and their families. If you bring a strong veterinary background and the leadership skills to guide and support a dedicated hospital team, we’d love to connect with you. About COVE Animal Health COVE Animal Health is a well-respected, veterinarian-led network of emergency, specialty, urgent care, and primary care hospitals across Connecticut, Pennsylvania, Massachusetts, and Maine. With over 90 years of service, our mission is driven by a commitment to advanced medicine, open communication, ongoing education, and exceptional client support. What You’ll Do: As the Hospital Manager, you will be fully responsible for the day-to-day operations of the hospital. You will lead, support, and empower your team while ensuring our patients and clients receive outstanding care and service.
Requirements
- 3+ years in Customer Service role, preferably in veterinary practice.
- Exceptional organizational skills, with the ability to multi-task.
- Proven experience developing and growing teams.
- Excellent verbal and written communication.
- Standard knowledge of and ability to use Microsoft Office Programs.
- Must be flexible to meet the needs of the department.
Nice To Haves
- Certified Veterinary Practice Manager is desirable but not required.
Responsibilities
- Overseeing daily hospital operations and staff management
- Interviewing, hiring, onboarding, and scheduling team members
- Coaching, mentoring, and creating individualized growth and development plans
- Partnering with Area Hospital Managers to improve workflows and operational efficiency
- Managing client concerns with professionalism and compassion
- Collaborating with the Area Director to establish and achieve operational and financial goals
Benefits
- Competitive salary
- Paid Time off
- Comprehensive Medical, Dental and Vision plans
- Generous pet discount
- 401(k) retirement plan with company match.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
