Veterinary Practice Manager

BluePearl Pet Hospital

12d

About The Position

BluePearl Pet Hospital is seeking an experienced Practice Manager to join our state-of-the-art emergency and specialty hospital. Sign-on bonus opportunity for qualified candidates! Are you a passionate leader who is ready to make a difference? Do you have excellent time management, follow through and organizational skills? Do you love building successful teams who provide premier customer service and patient care? If you answered "yes" to these questions, we want to hear from you. BluePearl Pet Hospital has an immediate need for a confident, caring, and results-driven Practice Manager to join our team. The Practice Manager plays a vital role in the hospital by handling the day-to-day operations of the practice in order for the staff to provide the best level of veterinary care to our customers. As a Practice Manager: You will mentor, develop and lead a mix of 30+hourly and professional team members to excel and become a successful team focused on patient care. You will partner and oversee the doctor team, medical team, and client service representatives, guiding them to the next level of development. You will guide the financial and strategic business development to achieve hospital profitability. You will expertly handle the primary care DVM and patient referral base with a high level of sensitivity You will develop intra-staff relationships with a command of HR-related issues and state, federal, local legal compliance of relevant employment law.

Requirements

Excellent time management, follow through and organizational skills
Ability to perform multiple and diverse tasks simultaneously, giving great attention to detail
Ability to deal effectively with all employees and external business contacts while conveying a positive, service-oriented attitude
Ability to work effectively in a team environment as well as independently
Ability to completely maintain confidentiality and discretion in business relationships and exercise sound business judgment
Skilled in use of MS Office Suite, internet (Google) applications
3-5 years of proven success in managing professionals in complex organizations, either within veterinary/human medicine, hospitality, or client services industries.

Nice To Haves

Bachelor’s Degree preferred.
CVPM designation a plus.

Responsibilities

Mentor, develop and lead a mix of 30+hourly and professional team members to excel and become a successful team focused on patient care.
Partner and oversee the doctor team, medical team, and client service representatives, guiding them to the next level of development.
Guide the financial and strategic business development to achieve hospital profitability.
Expertly handle the primary care DVM and patient referral base with a high level of sensitivity
Develop intra-staff relationships with a command of HR-related issues and state, federal, local legal compliance of relevant employment law.

Benefits

Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food.
Our associates are leveled by their skillset and move up in level as they gain more skills and experience.
We are focused on developing our associates into leaders through talent development programs and leadership workshops.
As a member of Mars Veterinary Health, our associates have endless opportunities to advance in their career.
Annual continuing education allowance, free continuing education sessions, our own BluePearl University for training, and our clinicians have access to over 2,000 medical journals.
Medical, dental, vision, and life insurance options.
Parental leave benefits
Flexible work schedules
401k and retirement planning
Time to reset, rewind, and reflect through our paid time off and floating holiday plans
A regional licensed social worker who can provide guidance, advice, and tips/tricks on how to maintain a healthy lifestyle while working in a fast-paced emergency and specialty care environment