The Practice Manager plays a vital leadership role within the clinic, ensuring smooth daily operations and an environment where both pets and people feel supported. You'll partner closely with your veterinarian and support staff to maintain a positive culture, operational excellence, and high-quality patient care. In this role, you will: Lead, coach, and develop your team Ensure efficient clinic workflows during after-hours acute care Support financial health through scheduling, inventory, and KPI management Champion the culture and values that define UrgentVet Partner with your Regional Director and veterinarians on recruiting, training, and growth initiatives Your overarching mission is to guide your team and oversee all aspects of clinic operations in alignment with the UrgentVet ethos focusing on culture, engagement, efficiency, growth, and community connection. Preferred applicants have experience in veterinary medicine, people management, and be comfortable working alongside veterinarians. Position Details Patient Advocacy: Be the advocate for patients and uphold a "Pet-First, Client-First" philosophy. Ensure a compassionate and client-centric approach to pet care. Community Engagement and Brand Ambassadorship: Nurture collaborative and mutually beneficial relationships with referring veterinarians and local businesses, positioning UrgentVet as the foremost choice for urgent pet care. Serve as a prominent brand ambassador for UrgentVet within the local community. Inclusive Workplace Culture: Foster a safe and inclusive work environment where diversity is celebrated, and every team member feels valued.
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Job Type
Full-time
Career Level
Manager
Industry
Professional, Scientific, and Technical Services
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees