Veterinary Patient Care Coordinator - Part Time

BluePearl Pet Hospital

2d • $21 - $37

About The Position

BluePearl Pet Hospital is seeking an experienced Patient Care Coordinator to join our state-of-the-art emergency and specialty hospital. As a Patient Care Coordinator, you will act as a liaison between the front and back of the hospital by facilitating client/patient flow between the waiting room, exam rooms, CSR staff, and clinical staff, triaging medical phone calls, coordinating client/doctor communication, and performing ER visit follow-up calls for both locations.

Responsibilities

• Provide nursing care to patients according to hospital standards of care and core values.
• Report patient signalment, problem list and plan during nursing rounds.
• Understand classification of commonly used medications, associated side effects and appropriately monitors therapeutic response.
• Monitor the waiting/exam room clients; assist with refreshments/marketing materials; update clients on wait time/patient status
• Maintain open communication with the doctor and technical staff to minimize wait times and maximize patient flow regarding long wait times
• Coordinate patient flow between multiple specialties
• Manage Cornerstone hospital census
• Facilitate discharge appointments for all services
• Perform patient discharges in coordination with the technical team
• Manage patient discharge/visit board and exam rooms; ensure comfortable and timely visits & discharges
• Check ER doctor message bin and triage messages for doctors; facilitate solutions for clients
• Receive and address patient care telephone calls from the general public
• Call previous day's ER clients for follow-up feedback for both locations

Benefits

• Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food.
• Our associates are leveled by their skillset and move up in level as they gain more skills and experience.
• We are focused on developing our associates into leaders through talent development programs and leadership workshops.
• As a member of Mars Veterinary Health, our associates have endless opportunities to advance in their career.
• We offer annual continuing education allowance, free continuing education sessions, our own BluePearl University for training, and our clinicians have access to over 2,000 medical journals.
• Medical, dental, vision, and life insurance options.
• Parental leave benefits
• Flexible work schedules
• 401k and retirement planning
• Time to reset, rewind, and reflect through our paid time off and floating holiday plans
• A regional licensed social worker who can provide guidance, advice, and tips/tricks on how to maintain a healthy lifestyle while working in a fast-paced emergency and specialty care environment

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed