Veterinary Medical Manager

K9s For Warriors Inc•Ponte Vedra Beach, FL

About The Position

Determined to end Veteran suicide, K9s For Warriors is the leading nonprofit organization providing Service Dogs to military Veterans nationwide suffering from PTSD, traumatic brain injury, and/or military sexual trauma — at no financial cost to the Veteran. Founded in 2011 as a 501(c)(3) nonprofit organization, K9s For Warriors is committed to saving lives at both ends of the leash by primarily rescuing dogs and pairing them with Veterans in need. In order to continue the great work we’re doing, we’re looking to add a Veterinary Medical Manager to our amazing team! Under the general direction of the Director of K9 Support Operations, the Veterinary Medical Manager is responsible for the oversight and management of the medical care of all dogs in K9s For Warriors programs and the supervision of all Veterinary personnel across all campuses. This position plays an important role in maintaining uniform medical care for all dogs in the organization as well as maintaining healthy relationships among departments of the organization and with Veterinarians.

Requirements

At least 3 years of veterinary experience
1 to 2 years of management or supervisory experience
Excellent communication skills and the ability to multi-task
Ability to work independently with little to no supervision and within a group setting
Valid driver’s license is required and meet standards to be added to company driving policy
Must have basic computer literacy skills

Nice To Haves

Certification through an accredited Veterinary Technician program preferred

Responsibilities

Hire, train, schedule, approve timecards, conduct performance reviews, and supervise all employees on the Veterinary team
Recruit and maintain relationships with general practice and specialty veterinarians and clinics for all campuses to provide complete care for all dogs in the program and support to Warriors post-graduation
Create, adapt, and update Standard Operating Procedures for the Veterinary Department consistent with current and best medical practices, ensuring uniformity of medical care across all campuses, including guidelines provided by Veterinarian
Review and maintain current and comprehensive medical records, including applicable certificates and documents on all dogs in the program, including projections of new arrivals, and established dogs in training. Update veterinary data system to ensure compliance and consistency with organization standards
Fill in and provide hands on assistance to veterinary staff when needed, with ability to perform all veterinary technician responsibilities and functions
Always handle animals humanely and safely and hold Veterinary staff accountable for same
Participate in and/or host staff meetings, training, and development opportunities
Order, receive, maintain, and track inventory and logs of all medications, clinic supplies, diagnostic supplies and disseminate incoming products and supplies to appropriate personnel
Participate in mock veterinary exams with Warriors during class, educating about appropriate veterinary care and what to expect when returning home with their Service Dog
Ability to work with dogs on unknown or outdated vaccination history
Follow and adhere to all PPE policies
Work closely with Veterinarian to manage complex medical cases
Initiate emergency procedures when necessary
Follow and promote K9s’ culture, values, policies, and procedures
Provide a positive example regarding corporate culture, work ethic, attitude, professional ethics, knowledge of policies/procedures, interpersonal interactions, and mutual respect
Provide exceptional, courteous, and compassionate customer service to the public, volunteers, and other staff members
Address any medical concerns our Warriors may have regarding their Service Dog, and conduct exams, draft care plans, and conduct follow ups, as needed.
Carry a duty phone on a rotating basis for any after-hours needs requiring medical attention
Perform other duties as assigned by supervisor
Work collaboratively, and with a positive attitude, with all K9s’ department teams for the care, benefit, promotion, and ultimate outcome for dogs in our care
Be available after hours and weekends to provide direction for medical or emergency care of dogs