Veterinary Hospital Manager - VCA Redmond

VCA Animal Hospitals • Redmond, WA

414d • $70,000 - $78,000

About The Position

The Veterinary Hospital Manager at VCA Redmond is responsible for leading the hospital's operations, ensuring high standards of patient care, and fostering a culture of client service excellence. This role involves mentoring staff, overseeing business operations, and collaborating with the Medical Director to achieve financial and operational goals. The ideal candidate will demonstrate a commitment to excellence in customer service and possess strong leadership and communication skills.

Requirements

• 1 year of veterinary practice management experience required.
• Strong sales and customer service skills.
• Proficiency in Microsoft Office.
• Experience with budgeting and financial management.
• Excellent verbal and written communication skills.
• Ability to make decisions and delegate responsibilities effectively.
• Strong interpersonal skills and a positive attitude.

Nice To Haves

• Experience in marketing and sales techniques.
• Veterinary experience preferred.

Responsibilities

• Lead and manage the hospital team, including veterinary, technical, and administrative staff.
• Oversee business operations and ensure profitable operation of the practice.
• Mentor staff and foster a culture of client service excellence.
• Partner with the Medical Director to ensure high standards of patient care.
• Manage budgeting, planning, and financial results for the hospital.
• Develop and implement objectives and policies for efficient hospital operations.
• Maintain strong client and community relationships.
• Supervise the administration and case review of client medical complaints.
• Represent the hospital positively in the professional community and to the public.

Benefits

• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Flexible spending account
• Paid time off
• Parental leave
• Employee assistance program
• Vision insurance
• 401(k) matching
• Employee discount
• Professional development assistance
• Life insurance
• Referral program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: No Education Listed