Veterinary Exam Room Assistant

Alliance Animal Health • Papillion, NE

106d

About The Position

At Urgent Pet Care, we know pets are family. When emergencies happen, our team is here to provide lifesaving care and compassionate support. Our Exam Room Assistants are at the heart of that mission — a reassuring voice, a steady hand, and a continuous point of communication helping families through stressful moments. Imagine that it’s a busy evening, and a family rushes in with their dog who suddenly became ill. You meet them at the door, calm their nerves, and help them check in quickly. While working with the medical team to begin care, you keep the family updated, answer their questions, and reassure them that their pet is in good hands. By the end of the night, you’ve not only helped save a life, but you’ve made a frightening experience a little easier for someone who loves their pet dearly. As an Exam Room Assistant at Urgent Pet Care, you’ll be a guide, a comfort, and an advocate for pets and their people!

Requirements

• Veterinary experience preferred, but not required.
• Good oral and written communication skills.
• Strong attention to detail and problem solving.
• Good attendance.
• Make decisions confidently and effectively.
• Abide by all safety policies and foster a safe working environment.
• Maintain a high level of professionalism at all times.

Nice To Haves

• Experience with Avimark and Microsoft Word.
• Ability to withstand unpleasant odors and noises.
• Ability to be exposed to bites, scratches, animal waste, and potentially contagious diseases.

Responsibilities

• Assist in deciding on the best treatment plan for patients under the supervision of a Veterinarian.
• Maintain a working knowledge of the receptionist position.
• Provide exceptional customer service by treating each client and patient with compassion and respect.
• Handle stress well and advocate for patients.
• Manage time and tasks appropriately and remain flexible with assigned duties.
• Attend monthly staff meetings.
• Work energetically for an entire shift, occasionally exceeding 9-10 hours per day.

Benefits

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Assistance Program
• Access to a CVA/CVT/CVPM Partnership through Penn Foster
• Career Development Opportunities
• Referral Bonus Program for most positions
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)

What This Job Offers

• Career Level: Entry Level
• Number of Employees: 101-250 employees