Veterinary Emergency Service Head

BluePearl Vet, LLC • Brandon, FL

88d • $140,000

About The Position

BluePearl Pet Hospital in Brandon, FL, a thriving suburb of Tampa Bay, is seeking a full-time Emergency Service Head to join our collaborative and highly skilled team. In this role, you’ll work side by side with board-certified specialists in Avian & Exotics, Oncology, Critical Care, and Surgery, as well as a talented group of ER clinicians and experienced veterinary technicians, many with over a decade of tenure. Together with hospital leadership, you’ll help deliver gold-standard medicine in an environment built on teamwork, trust, and mutual support, while shaping the continued growth and success of our emergency service.

Requirements

• DVM from accredited university.
• Successfully completed an internship and/or have at least three years of ER experience.
• Previous leadership experience preferred.

Responsibilities

• Manage the schedule for all ER Clinicians, including PTO requests, depending on location.
• Facilitate regular ER Clinician meetings and participate in hospital leadership meetings.
• Mentor ER Clinicians and new ER/ICU support staff.
• Oversee ER Clinician case management and provide guidance as needed on case management decisions.
• Integrate the emergency and specialty services to successfully manage all hospitalized cases.
• Act as the sounding board between ER Clinicians and Specialty Clinicians and discuss any concerns with the Medical Director as they arise.
• Assist in implementation and monitoring of patient safety reporting as it pertains to the emergency department.
• Actively contribute to recruiting new Emergency Clinicians.
• Ensure new hires have been assigned a mentor to support retention and engagement.
• Assist in customer service issues as needed and help management to follow up to resolve issues as appropriate.
• Partner with hospital leadership to identify opportunities and implement new initiatives for improvement of ER patient care, medical protocols, and client service levels.
• Stay abreast of hospital environment and issues of concern, working collaboratively with the Medical Director.
• Assist with performance reviews.
• Assist management team with client and pDVM concerns when necessary.
• Work with management team to oversee capital purchases for ICU/ER department.

Benefits

• Annual salary starting at $140,000 with additional production-based compensation.
• Annual stipend up to $15,000.
• Sign-on bonus and relocation assistance may be available.
• Health, dental, vision, and life insurance.
• Fertility support and paid parental leave.
• Employer-paid short- and long-term disability.
• 401(k) retirement savings with up to 3.5% company match.
• Flexible scheduling options and generous paid time off.
• Regional Social Workers for stress management and communication skills.
• LYRA Health - 12 free confidential sessions for emotional and mental health care.
• Annual continuing education allowances and access to BluePearl University.
• Complimentary Basic and Advanced Life Support certifications.
• Free access to veterinary and health science journals.
• Exclusive discounts on pet supplies and other products.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees