Veterinary Emergency Service Head

BluePearl Pet Hospital

89d • $140,000

About The Position

BluePearl Pet Hospital in Brandon, FL, a thriving suburb of Tampa Bay, is seeking a full-time Emergency Service Head to join our collaborative and highly skilled team. In this role, you’ll work side by side with board-certified specialists in Avian & Exotics, Oncology, Critical Care, and Surgery, as well as a talented group of ER clinicians and experienced veterinary technicians, many with over a decade of tenure. Together with hospital leadership, you’ll help deliver gold-standard medicine in an environment built on teamwork, trust, and mutual support, while shaping the continued growth and success of our emergency service. Compensation That Put You First! The annual salary for this position starts at $140,000, with additional production-based compensation and no negative accrual or cap on earnings! This position is also eligible for an annual stipend up-to $15,000 and additionally may be eligible for a sign-on bonus and relocation assistance. BluePearl also offers additional ancillary benefits, including, but not limited to, shift differentials and weekend differentials. These ancillary benefits may fluctuate by region and/or hospital. Please discuss specific ancillary benefits with your interviewer.

Requirements

• DVM from accredited university.
• Successfully completed an internship and/or have at least three years of ER experience.
• Previous leadership experience preferred.

Responsibilities

• Manage the schedule for all ER Clinicians, including PTO requests, depending on location.
• Facilitate regular ER Clinician meetings and participate in hospital leadership meetings.
• Mentor ER Clinicians and new ER/ICU support staff.
• Oversee ER Clinician case management and provide guidance as needed on case management decisions.
• Integrate the emergency and specialty services to successfully manage all hospitalized cases.
• Act as the sounding board between ER Clinicians and Specialty Clinicians and discuss any concerns with the Medical Director as they arise.
• Assist in implementation and monitoring of patient safety reporting as it pertains to the emergency department.
• Actively contribute to recruiting new Emergency Clinicians.
• Ensure new hires have been assigned a mentor to support retention and engagement.
• Assist in customer service issues as needed and help management to follow up to resolve issues as appropriate.
• Partner with hospital leadership to identify opportunities and implement new initiatives for improvement of ER patient care, medical protocols, and client service levels.
• Stay abreast of hospital environment and issues of concern, working collaboratively with the Medical Director and work in collaboration with P&O and hospital leadership regarding all ER/ICU personnel issues.
• Assist with performance reviews.
• Assist management team with client and pDVM concerns when necessary.
• Work with management team to oversee capital purchases for ICU/ER department.

Benefits

• Medical, dental, vision, and life insurance.
• Fertility support.
• Paid parental leave.
• Employer-paid short- and long-term disability.
• 401(k) retirement savings with up to 3.5% company match.
• Flexible scheduling options.
• Generous paid time off.
• Dedicated programs to promote emotional and mental health.
• Annual continuing education allowances.
• Free CE sessions.
• Access to BluePearl University.
• Complimentary Basic and Advanced Life Support certifications.
• Free access to Plumb’s Veterinary Drugs.
• Exclusive Discounts on pet supplies, Royal Canin pet food, Mars products, cell phones, and vehicles.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees