Veterinary Emergency Receptionist

VCA Animal Hospital • Los Angeles, CA

121d • $21 - $27

About The Position

VCA Animal Specialty Group (ASG) is an emergency and specialty referral hospital. We focus specialty services, emergencies, and hospitalization of stable and critically ill patients. We are adjacent to Griffith Park and the Los Angeles Zoo. We are looking for a candidate that has at least one year of veterinary customer service experience as a CSR or DA.

Requirements

• At least one year of veterinary customer service experience as a CSR or DA

Responsibilities

• Communicate with clients (greet and check-in clients, answer phones, present estimates, etc.)
• Schedule and confirm appointments
• Process payment transactions
• Obtain records from referring Primary Care Veterinarians
• Send and receive phone calls, texts and emails
• Maintain hospital cleanliness, including the lobby, exam rooms, restrooms, pharmacy, breakroom, etc.
• Manage medical records, charts, reports and correspondence
• Ensure clients are having an overall excellent experience

Benefits

• Competitive compensation ranges from $21.5-$27 per hour
• Complete benefits package, including medical/dental/vision insurance (after 30 days of employment)
• Accrued vacation and sick time
• Paid holidays
• 401k (with company matching)
• Generous employee pet care discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services