Veterinary Customer Service

VCA Animal Hospitals • CA

104d • $22 - $28

About The Position

We are seeking an experienced Client Service Representative to join our team in San Pablo, Ca. At VCA Animal Hospitals, we take our mission statement – your pet’s health is our top priority and excellent service is our goal – very seriously. With every opportunity, we aim to exceed each pet owner’s expectations. We’re looking for a personable yet highly professional “service extraordinaire” to join us in delivering our mission to our clients and their pets.

Responsibilities

• Customer service functions
• Scheduling and confirming appointments
• Placing outbound calls for follow-ups and reaching out to prospective clients
• Presenting and explaining fees, including processing payments
• Managing medical records, charts, reports and correspondence
• Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times—both inside and outside

Benefits

• Medical/Dental/Vision insurance
• 401(k) retirement plan
• Pet care discounts
• Paid vacation
• Holidays and sick days
• Health and well-being programs that provide resources and training

What This Job Offers

• Job Type: Full-time