Veterinary Customer Service Host - Walnut Creek

Modern Animal•Walnut Creek, CA

9d•$20 - $22•Onsite

About The Position

Modern Animal has a mission to better the lives of animals by building a place that’s better for all of us who love them. We care deeply about the profession and are looking for Hosts to join our founding Walnut Creek team. Hosts? What’s a host? At Modern Animal, hosts are often the first point of contact and work closely with both our veterinary team and clients to deliver a phenomenal experience to both parties.

Requirements

Exceptional verbal and written communication skills
Passion for customer service
Strong work ethic with an emphasis on organization
Adaptability and open-mindedness
Team player mentality and a friendly disposition
Ability to anticipate the needs of veterinarians and paraprofessionals
Willingness to grow and adapt
Inclination to embrace change and work together to build an optimal solution for all

Responsibilities

Facilitating member appointments
Working closely with technology
Acting as a liaison between our in clinic team, and our clients
Ensuring clinic cleanliness
Staying active, to include moving and lifting packages of varying weight
Living and modeling the Modern Animal cultural vision by encouraging work/life balance, self-compassion, and a blame- and judgement-free work environment

Benefits

Excellent medical, vision, & dental coverage with various options to choose from
401k savings plan with a company match
Flexible time off & paid parental leave
Free membership to Modern Animal for your pets and discounts on extra services
Continuing education allowance
Uniform allowance
Free membership to One Medical for primary care
Access to behavioral and mental health services through Ginger
A collaborative team who has your back and will welcome you as part of our pack

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