Veterinary Clinical Operations Manager

Ethos Veterinary Health•Estero, FL

1d•$65,000•Onsite

About The Position

The Clinical Operations Manager (COM) is a key leadership position responsible for supporting high-quality patient care, exceptional client service, employee engagement, and efficient hospital operations. This role works closely with the Hospital Director, Medical Director, Business Operations Manager, and broader leadership team to ensure alignment across clinical, operational, and administrative functions. The COM serves as a leader, coach, and operational expert—supporting supervisors and staff, driving accountability to hospital policies and SOPs, and helping build a strong, engaged, and high-performing team culture. This role also plays a critical part in advancing training programs, improving workflows, and ensuring operational excellence across all clinical departments.

Requirements

Minimum 5+ years of clinical veterinary experience (ER, ICU, or specialty preferred)
Previous leadership or supervisory experience required (clinical operations or team management preferred)
Strong understanding of veterinary hospital operations, workflows, and patient care standards
Experience with scheduling, staffing, and team coordination, knowledge of OSHA, DEA, and regulatory compliance requirements
Excellent communication, leadership, and organizational skills, ability to manage multiple priorities in a fast-paced environment
Proficiency with basic computer systems and hospital management software
Fluent English skills (speaking and reading) are required; fluency in multiple languages is a plus.

Nice To Haves

Credentialed Veterinary Technician (LVT/CVT/RVT) preferred, but not required

Responsibilities

Provide oversight of daily clinical and hospital operations, ensuring efficient workflow, appropriate staffing levels, and high-quality patient care across all departments.
Support and optimize scheduling, labor management, and staffing coordination in partnership with hospital leadership.
Work closely with the Medical Director and leadership team to improve clinical workflows, case management, and overall operational efficiency.
Lead clinical training programs, onboarding, and cross-training initiatives to support ongoing staff development.
Ensure compliance with hospital policies, SOPs, OSHA standards, and controlled substance regulations
Oversee equipment, inventory, maintenance, and facility operations.
Support employee engagement, performance management, and HR-related initiatives
Collaborate on budgeting, strategic planning, and continuous operational improvements.
Partner with marketing and referral teams to support hospital growth and relationships
Assist with recruiting efforts and ensuring a positive candidate and onboarding experience.