Veterinary Client Services Representative, FCVS

Ethos Veterinary Health • Jacksonville Beach, FL

106d • $18 - $20

About The Position

Join First Coast Veterinary Specialists & Emergency as a Part-time Client Services Representative and play an essential role in delivering compassionate, expert care to pets and their families. You will be the friendly, professional face of our hospital—answering phones, checking in clients, processing payments, and supporting our team. As the first point of contact for our clients, you'll help create a welcoming experience while keeping hospital operations running smoothly.

Requirements

• High school diploma or equivalent
• Veterinary office experience required
• Excellent verbal and written communication skills
• Comfortable working around sick or injured animals in a clinical setting
• Skilled in using phones and computers
• Fluent English skills (speaking & reading) are required for the role; fluency in multiple languages a plus

Responsibilities

• Greeting and admitting patients and clients
• Answering a multi-line phone system and routing calls
• Managing medical records, emails, and faxes
• Processing payments and client checkouts
• Maintaining a clean and organized reception area
• Supporting the team with additional administrative duties

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401k with employer match
• Paid time off (including sick time)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: High school or GED