Veterinary Client Service Representative

Perinton Veterinary Hospital • Victor, NY

107d • $15 - $17

About The Position

Perinton Veterinary Hospital is in search of a full-time Veterinary Client Service Representative to join our growing team! We offer an AMAZING benefits package- which includes paid time off, 401k, medical/dental/vision insurance, HSA and FSA available, parental leave, generous pet discounts, and more! Our Ideal Candidate: An upbeat, self-starter with a passion for providing excellent customer service. Our team is focused on providing a welcoming and educational environment for clients and pets. This experience starts when the client walks through our door and speaks with our Client Service Representatives. This full-time position would require 30-40 hours per week, including some weekends and Holidays.

Requirements

• High School Diploma or equivalent, AAS or higher preferred.
• At least 6 months of customer service experience.
• Veterinary hospital experience is preferred, however not required.
• Ability to lift up to 50 pounds, squatting, reach, standing, and walking throughout the day.

Responsibilities

• Communicating via phone, email, and in person with clients and actively listening to their concerns.
• Utilizing computer information system to accurately enter client/ patient information, update and maintain medical records.
• Processing client payments and invoices.
• Scheduling and confirming appointments with patients.
• Precisely dispensing pharmaceuticals as needed and calling in prescriptions to pharmacies.
• Other administrative duties as needed.

Benefits

• Paid time off
• 401k
• Medical insurance
• Dental insurance
• Vision insurance
• HSA and FSA available
• Parental leave
• Generous pet discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED