Veterinary Client Service Representative

Thrive Pet Healthcare Specialists - San Antonio • San Antonio, TX

98d

About The Position

The Customer Service Representative is the first person that a client will meet upon entering our facility and should be courteous and helpful at all times. The ideal candidate would be a positive person who can professionally treat any situation with a smile on their face.

Requirements

• Recent experience as a veterinary receptionist or medical office receptionist
• Exceptional customer service and communication skills
• Is self-motivated and able to work independently
• Is a great team player
• Has experience with answering multi-phone lines
• Has basic knowledge of Microsoft Office
• Is familiar with standard office equipment
• Can problem-solve
• Weekend and holiday availability

Responsibilities

• Answer phones and greeting clients and patients
• Accurately enter client information, collect payments, and print receipts
• Maintain an individual cash box which is to be balanced at the end of each shift
• Consistently provide exceptional customer service in a positive manner

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid parental leave
• 401(k) matching
• Paid time off
• Pet benefits
• And much more

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees