Veterinary Client Service Representative

Oxford Animal Hospital • Overland Park, KS

83d • $15 - $16

About The Position

Oxford Animal Hospital is looking to add a Client Service Representative (CSR) to their team! As a Customer Service Representative (CSR), you’ll play an important role in pets’ lives by providing care for our precious patients, while coordinating and representing all facets of client services. Our CSR’s are friendly, professional, courteous and show urgency and appropriate concern at all times. They must be efficient in handling difficult situations and skills at basic accounting and cash handling.

Requirements

• Customer service experience is required
• Experience in Conflict management
• High attention to detail
• Great communication skills - Team oriented with an ability to collaborate and support each other
• Outstanding multi-tasker
• Desire to practice empathetic, gold standard medicine benefiting our patients
• Are paw-sitive, kind and provide trustworthy communication to the patients, team members and clients
• Have the desire to constantly grow and advance as a valued member

Benefits

• Health benefits (vision, dental, and life insurance too)
• 401k w/employer match
• Annual Paid Time Off
• Paid Parental Leave- 8 weeks fully paid
• Purr-ental Leave- A 3-day leave to acclimate a shelter-adopted pet into your household
• Pet Perks- Discounts for up to five of your pets
• Carrot- Womens Health
• Bright Horizons- backup childcare, elder care, personal care
• Advanced career path opportunities
• Compensation negotiable based on credentials and experience -- $15-16/hr

What This Job Offers

• Job Type: Full-time