Veterinary Client Service Representative

Astoria Veterinary Group • New York, NY

116d • $18 - $23

About The Position

Astoria Veterinary Group is in search of a part-time Veterinary Client Service Representative to join our growing team! We offer an AMAZING benefits package- which includes 401k, paid continuing education, student loan support, mental health and family support sessions, generous pet discounts, and more! Compensation: $18-$23/hour based on skills and experience. Our Ideal Candidate: An upbeat, self-starter with a passion for providing excellent customer service. Our team is focused on providing a welcoming and educational environment for clients and pets, this experience starts when the client walks through our door and speaks with our Client Service Representatives. This part-time position would require 20-30 hours per week, Saturday required.

Requirements

• High School Diploma or equivalent, AAS or higher preferred.
• At least 6 months of customer service experience is preferred.
• Veterinary hospital experience is preferred, however not required.
• Ability to lift up to 40 pounds, squatting, reach, standing, and walking throughout the day.

Responsibilities

• Communicating via phone, email, and/or in person with clients and actively listening to their concerns.
• Scheduling appointments and using our computer information system to accurately process client payments and maintaining patient records.
• Precisely dispensing pharmaceuticals as needed and calling in prescriptions to pharmacies.
• Ability to multi-task throughout the day.
• Ability to prioritize tasks faced with each day.

Benefits

• Paid time off including 8-weeks of full-pay parental leave, bereavement to grieve both humans and pets, and time off for new pet adoptions.
• Top quality medical, dental, and vision insurance plus health savings account and flexible spending account.
• Pet perks including free exams, discounts on products and services, and more at all Thrive Pet Healthcare locations.
• Generously subsidized backup and ongoing care support for children, adults, and pets.
• Mental health benefits including coaching and therapy sessions.
• 401k with employer contribution and no waiting period.
• Continuing education and development support through our library of free CE courses and paid time off to complete.
• Scholarship opportunities and student loan support program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED