Veterinary Client Service Representative

Veritas Veterinary Partners•New York, NY

2d•$20 - $22

About The Position

Veritas Veterinary Partners offer exciting career opportunities in state-of-the-art facilities across the U.S. Our hospitals, open 24/7/365 and staffed by board-certified specialists, create a collaborative environment where you can work alongside like-minded, caring professionals. If you're passionate about veterinary medicine, this is your chance to thrive in a dynamic, high-quality setting. At Veritas Veterinary Partners, our mission is to build a network of trust and opportunity for veterinary professionals nationwide. We specialize in supporting Specialty and Emergency care hospitals, aligning with your unique goals and medical standards. Veritas, founded by Thomas Scavelli, DVM, DACVS, is dedicated to recruiting top-tier talent and fostering collaboration within our community. With a focus on exceptional care, we bring together highly trained veterinarians, technicians, and teammates committed to our patients’ well-being. We believe in Truth in Medicine and Trust in Partnerships, ensuring we always provide the highest standard of care. Come join us and make a meaningful impact on the community you serve. Greater Staten Island Veterinary Services is excited to announce we are hiring Client Service Representatives to support our busy ER and Specialty Practice. If you enjoy being a part of a team of compassionate, dedicated staff members committed to helping animals, then we want to hear from you! The Client Service Representative is one of the most important positions in our emergency/specialty practice as you are on the front lines, there to greet each client who walks in the door, setting the stage for a positive client experience. Our CSRs are ambassadors of GSiVS and will be responsible for checking clients in and out of the hospital, booking appointments, taking payments, and fielding busy phone lines. This position requires experience in a fast-paced customer facing role, and while veterinary experience is preferred, we would happily train and invest in the right candidate. About GSiVS: We are a multispecialty practice with boarded specialists in cardiology and surgery. Why GSiVS: We are not your typical veterinary hospital! We know the winning recipe to maintain the care and compassion that our patients depend upon us to create a safe and supportive space for you to put your skills to use, develop new skills, and be a part of our highly collaborative, fun and friendly team! We are proud to provide the highest standard of care to the patients we serve. About you: Experience in a client service role is preferable, but will train the right candidate Excellent communication skills are expected as you will often act as a liaison between the clients and the clinical staff Ability to answer multiple phone lines Data entry and attention to detail Comfort with taking deposits and discussing financial questions with clients Empathy and compassion for our clients Ability to be discreet and professional when appropriate

Requirements

Experience in a fast-paced customer facing role
Excellent communication skills are expected as you will often act as a liaison between the clients and the clinical staff
Ability to answer multiple phone lines
Data entry and attention to detail
Comfort with taking deposits and discussing financial questions with clients
Empathy and compassion for our clients
Ability to be discreet and professional when appropriate