Veterinary Client Service Representative

Ethos Veterinary Health•Bowie, MD

68d•$18 - $20•Onsite

About The Position

Dogs & Cats ER & Specialty in Bowie, MD is hiring a full- time Client Service Representative to join our outstanding team! This position is to join our overnight team! About us Step into an exceptional career at Dogs and Cats Emergency Specialists (DCES), a 24/7 state-of-the-art veterinary hospital like no other. At DCES, we're committed to fostering a culture built on Compassion, Collaboration, Education, and Integrity. Our status as a teaching hospital with seven specialist departments offers unparalleled opportunities for continuous growth and career advancement. Our work environment includes: Cutting-edge technology, including a fully integrated in-house laboratory, digital radiography, ultrasound, on-site CT and MRI, video endoscopy, cystoscopy, laparoscopy, fluoroscopy, climate-controlled oxygen therapy, and a telemetric ECG system. Wellness Program and the support of a full-time, on-site veterinary social worker who understands and addresses the unique mental health challenges faced by veterinary professionals. Professional Growth and Skill Enhancement Program designed to empower individuals with the tools and resources they need to achieve their career aspirations and continually develop their skills.

Requirements

Minimum of 1 year of experience in a receptionist setting
Demonstrated excellence communication skills
Availability for nights, weekends, holidays, and limited on-call duties
Strong desire to learn and grow in the role.
Ability to work efficiently and independently in a fast-paced, high-intensity environment.
Shares our commitment to our mission, vision, and values.
Enthusiastic and compassionate nature, providing an excellent experience for clients.
Expertise in interpreting meows, barks, and chirps—telepathic skills are a plus!
Seeking candidates experienced in thriving within large teams (80+ members)
Basic computer skills with proficiency in Microsoft Word and Outlook email.
Proficient in managing multi-line phone systems for efficient communication.
Prior experience in the veterinary industry is preferred.