Veterinary Client Service Representative

Minnehaha Animal Hospital • Minneapolis, MN

373d • $35,360 - $35,360

About The Position

The Veterinary Client Service Representative at Minnehaha Animal Hospital serves as the primary point of contact for clients, ensuring a warm and welcoming experience for both pets and their owners. This full-time role emphasizes exceptional customer service skills and the ability to manage a busy clinic environment while providing support to the veterinary team. The position offers opportunities for personal and professional growth within a supportive team of Fear Free Certified Professionals.

Requirements

• 1 year of customer service experience required.
• Strong computer skills, including proficiency in Microsoft Office.
• Ability to learn complex veterinary software.
• Experience in a veterinary clinic setting preferred but not required.
• Excellent communication and interpersonal skills.

Nice To Haves

• Experience with multi-line phone systems.
• Ability to handle competing demands calmly.
• Outgoing and enthusiastic personality.

Responsibilities

• Greet clients and their pets with enthusiasm and warmth.
• Manage multiple phone lines and respond to client inquiries.
• Assist clients with scheduling appointments and processing payments.
• Maintain accurate client records and manage veterinary software.
• Provide information about services and products offered by the clinic.
• Ensure a positive and low-stress experience for clients and pets.

Benefits

• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Uniform allowance
• Employee assistance program
• Vision insurance
• 401(k) matching
• Employee discount
• Flexible schedule
• Life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: No Education Listed