Veterinary Client Service Representative

VCA Animal Hospitals • Evansville, IN

71d

About The Position

VCA All Pet Emergency Center (APEC) is hiring an experienced Client Service Representative to join our team! We provide after-hours emergency and critical care services in Evansville, IN. As the face of VCA, the CSR sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities.

Responsibilities

• Greeting visitors, answering telephones, and guiding clients and their pets to exam rooms
• Coordinating visits and assisting patient care team with triage
• Presenting and explaining fees, including processing payments
• Assisting clients with products, including prescriptions
• Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical care
• Hospital maintenance and ensuring that facility is neat and clean at all times—both inside and outside
• Managing medical records, charts, reports and correspondence

Benefits

• Access to the people and resources of a large veterinary community
• Opportunities for growth and advancement
• Medical, dental & vision insurance
• Employer-paid short term disability insurance and life insurance
• Paid parental leave
• Paid vacation and sick time
• 401(k) with matching
• Tuition support and sponsorships for veterinary technology AAS, BAS completion and more
• Vet tech license reimbursement
• Free wellness and self-care resources
• Generous hospital discounts and product discounts
• Opportunities to give back through strong Shelter partnerships and VCA Charities

What This Job Offers