Veterinary Client Service Representative

Tehachapi Veterinary Hospital • Tehachapi, CA

211d • $18

About The Position

Tehachapi Veterinary Hospital, a Thrive Pet Healthcare partner, is looking for a Client Service Representative to join our amazing veterinary team! Tehachapi Premier Place for Pets has everything our client's pet could possibly need at one location. From complete veterinary care at our state of the art diagnostic and surgical facilities at Tehachapi Veterinary Hospital, to pampered pet boarding. Come be a part of this amazing team!

Requirements

• 2 Years Veterinary Hospital Experience (Preferred)
• Customer Service Experience (Required)
• High School Diploma or Equivalent

Responsibilities

• Greeting clients with enthusiasm.
• Ability to interface with the public in a respectful and constructive manner.
• Answering a multi-line phone system.
• Gather patient history/information.
• Educate clients on care.
• Schedule daily appointments, organize next day procedures.
• Outline costs and fees in a positive light while supporting hospital payment policies.
• Respond to emergencies when they arise.
• Ability to work in a fast paced environment while managing multiple tasks.
• Ensure comfort of clients and patients during wait times, explain any delays to clients.
• Work with technicians and doctors to ensure patients and clients receive best care.
• Weekend and evening availability.
• Strong critical thinking skills and adaptability.
• Must enjoy working with animals.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401K
• Paid parental leave
• Amazing pet benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: High school or GED